I parked outside the front entrance, unloaded my bag from my vehicle and headed for the front door. The sign indicated that I needed to check in at "The Club". I loaded my bag back into my vehicle and drove around to the Golf Club, where a helpful staff member gave me the key to my room. I then drove back to the front of the building, parked, unloaded my bag, carried it up the two steps to the entry door and entered. I could hear voices in a room some distance from the reception area but there was not a soul to be seen and no lift. I proceeded to drag my bag up the 14 or so steps of the first flight, up the next 7 steps, along the corridor and down another 6 steps to the door of my room! The next morning I went down stairs to the entry foyer and searched for the "cafe style breakfast", finally heading to the Golf Club where I was served. After eating I walked back to the house and on entering the still deserted foyer. encountered another guest, who was having great difficulty coming down the stairs to the first landing with his bag and other items. "I have two broken kneecaps" he said, "and there is no elevator." I took his bag and carried it down to the entry foyer, where I left it for him as he struggled down the 14 stairs to the foyer. I collected my luggage from my room, exited the deserted building , packed it into my vehicle and drove back to the Golf Club Reception and dropped my key over the counter as "Reception doesn't open until 9" and departed.