The property was safe clean and the staff was friendly and helpful.
Kevin
於 2024 年 11 月住了 1 晚
10/10 優異
Anjoeline
2024年11月11日
讚好:整潔度、職員與服務和住宿狀況
Anjoeline
於 2024 年 11 月住了 1 晚
10/10 優異
Robert
2024年11月11日
讚好:整潔度、職員與服務和住宿狀況
The staff here goes out of their way to help. When one service wasn’t available (no shuttle driver for the shuttle van from the rental car return to the hotel), rather than make me wait, they sent a free Uber to bring me back to the hotel in 5 minutes. I felt valued. Clean. Free Breakfast before my morning flight. Great location just 3 minutes to the Oakland airport. I’ll come back to Holiday Inn Express again.
Robert
於 2024 年 11 月住了 1 晚
8/10 不錯
Linda
商務旅客
2024年11月11日
讚好:整潔度、職員與服務和住宿狀況
Property was acceptable.
Linda
於 2024 年 11 月住了 2 晚
2/10 很差
Balwinder
伴侶同遊
2024年11月10日
不滿:整潔度、職員與服務、設施服務和住宿狀況
There was no room services and when asked they advise us that we had to tell one day in advance for cling the room. There were no hand soap in the bathroom or no water provided.
When asked why no room services manger lied to us that no one does in Oakland yet my family staying at Marina had room services every day. Very dishonest.
I do not recommend this facility. May be they should name as Bates Motel.