Very clean friendly staff, but it said bar 24/7,yet was closed at 10pm, no nightcap. For four stars I expected filter coffee,I hate instant so morning coffee for me😕
Pamela
於 2024 年 10 月住了 2 晚
8/10 不錯
PAUL
2024年9月28日
讚好:整潔度、職員與服務和住宿狀況
PAUL
於 2024 年 9 月住了 1 晚
6/10 一般
Jade
伴侶同遊
2024年9月10日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Great location and comfortable beds but the rooms need to be refurbished
Jade
於 2024 年 9 月住了 1 晚
6/10 一般
Vanessa
2024年8月12日
讚好:整潔度和職員與服務
Vanessa
於 2024 年 8 月住了 2 晚
8/10 不錯
真實旅客
多人同遊
2024年6月7日
讚好:整潔度、職員與服務和客房舒適度
Mixed feelings about this hotel
The beds were tired, the shower leaked into the bedroom and the bathroom extractor fan went on for 40 minutes.
On the plus side great location, desk staff were very friendly and parking was secure
真實旅客
於 2024 年 5 月住了 1 晚
10/10 優異
Andrew
2024年6月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Andrew
於 2024 年 6 月住了 1 晚
6/10 一般
真實旅客
商務旅客
2024年5月28日
讚好:整潔度和職員與服務
Not for business, ok for pleasure
I recently stayed at the St Giles on a business trip. Couldn't fault the people who work there, absolutely everyone I interacted with was wonderful. Areas for improvement: one of the light bulbs wasn't working in the room and hadn't been changed, and the lighting in the room in general was very dark when trying to work. There were no accessible plug sockets in the room to plug my laptop in - again tricky when working. I ended up doing a zoom call sat on the floor plugged into a socket under a dressing table (not desk) by unplugging the fridge because of a lack of access. I accept the hotel is old but these are really basics that most people will need and so perhaps thought to renovating with the end user in mind might be useful. The TV didn't work properly for poor signal which is easily resolved. The water took a considerable time to warm up which is fine if you're not in a hurry to get somewhere. All in all, if you're going to Norwich for a leisurely trip and not in a hurry then this hotel is probably for you. If you need efficiency and the ability to work it's probably not the best choice.
真實旅客
於 2024 年 5 月住了 2 晚
6/10 一般
Marcus
2024年5月26日
Marcus
於 2024 年 5 月住了 1 晚
10/10 優異
Sarah
2024年5月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sarah
於 2024 年 5 月住了 1 晚
4/10 欠佳
Joanne
伴侶同遊
2024年5月4日
不滿:整潔度和住宿狀況
Beautiful building but a lot of money for what we ended up with. The room was dirty and not well maintained. The bathroom needs a serious update. A shame because the building is beautiful but there’s clearly no money being spent on the upkeep. Won’t be coming here again.
Joanne
於 2024 年 5 月住了 1 晚
8/10 不錯
Graham
家人同遊
2024年5月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good quality room and an excellent environment. Close to historic parts of Norwich.
Graham
於 2024 年 4 月住了 1 晚
4/10 欠佳
Dot
伴侶同遊
2024年5月1日
讚好:整潔度和住宿狀況
Had to hunt for receptionist for quite some time, approaching 10 mins. Found a body eventually and receptionist arrived. Very efficient check in and service after that. Bathroom v basic. Breakfast not too good. Felt that manager was trying hard but some staff perhaps needed more training.
Dot
於 2024 年 4 月住了 1 晚
10/10 優異
Jonathan
2024年4月29日
Jonathan
於 2024 年 4 月住了 1 晚
10/10 優異
Mark
2024年4月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mark
於 2024 年 4 月住了 1 晚
10/10 優異
Rebecca
家人同遊
2024年4月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lovely stay
Fabulous location
Friendly service
Beautiful hotel with character
Rebecca
於 2024 年 4 月住了 1 晚
8/10 不錯
Martin
2024年4月6日
Martin
於 2024 年 4 月住了 1 晚
6/10 一般
john
伴侶同遊, 多人同遊
2024年4月4日
讚好:整潔度、職員與服務和設施服務
If is convenient.
A little tired. Bathroom needed an upgrade.
john
於 2024 年 3 月住了 2 晚
6/10 一般
john
2024年3月30日
讚好:整潔度
It was relatively expensive and bit eccentric, a blend of stylish and unloved. Shower was tired and old. Would stay again if other options not available.
john
於 2024 年 3 月住了 1 晚
10/10 優異
Lisa
2024年3月29日
Lisa
於 2024 年 3 月住了 1 晚
6/10 一般
lizabeth
多人同遊
2024年3月22日
讚好:整潔度和職員與服務
This was more “barebones” than it appears in photos. A bit worn, but clean and the staff was very kind and helpful.
lizabeth
於 2024 年 3 月住了 1 晚
4/10 欠佳
Kelly
2024年3月12日
Kelly
於 2024 年 3 月住了 1 晚
4/10 欠佳
Alex
2024年3月11日
Alex
於 2024 年 3 月住了 2 晚
8/10 不錯
Matthew
商務旅客
2024年2月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic location in the centre of Norwich
Fantastic value for money hotel right in the centre of Norwich - as long as you’re staying midweek? It’s not perfect - my room was looking a little tired and that was after an upgrade. You have to expect a few minor issues but you’re supporting an independent hotel.
There is car park right in the middle of town which can be a challenge to reach. The entrance from the car park isn’t too grand and it’s a guess where the reception is.
It needs a bit of money spending on it and could do with a chef in the evening but I’m guessing they’ll get there. The staff are all very helpful and an asset to the hotel. I will be staying at St Giles again.