北克雷爾蒙特Pacifica Hotels住宿 | 熱門酒店限時優惠可低至HK$1,335

"nice view"

"ok"

"很不好的體驗，我們三個人入住了三個房間，當到其中一間房間發現地毯上很多血跡，到櫃檯要求換房，接待櫃檯態度很差的在很多客人面前大聲的指責我不能私下換房間，只能依他安排的房間入住🤔，這讓我很納悶且很不舒服，但我的重點是有血跡地毯住起來會很不舒服，需要換房間，而不是來聽你對我的指責而且是很大聲語氣很差的，感覺真的很差😨，我不敢說客戶至上，但是起碼讓我覺得很不被尊重，當下讓我覺得我選擇這間飯店入住是錯的，這樣的四星酒店讓人覺得不值得。 剛進到更換的房間，脫下鞋走到廁所們口地毯襪子都濕了，發現地毯淹水了，床邊地毯也淹水淹一大半，想說很晚了先睡覺再說，結果整晚上也無法睡，一直有水聲，冒泡聲，滴水聲，結果廁所牆壁漏水，早上起來整個廁所淹水了，這間飯店的品質….."

"The hotel itself is great, but this time the experience was terrible. We stayed in Room 656, and from 1 AM to 4 AM, there was constant noise and commotion next door. It seemed like someone was drunk, and they were banging on the walls the whole time. I couldn't sleep at all throughout the night. The next day, I went to the front desk to negotiate a solution. I asked for a refund since I didn't sleep at all, and I didn't even request any additional compensation. The front desk staff seemed to agree and said it was possible, but they needed Expedia to contact their hotel because Expedia was the one who charged me. So I had to leave the hotel and try to contact Expedia. The result? The hotel refused to refund me. This means that not only did I not get any sleep, but I was also deceived by the hotel. What a "wonderful" experience."

"the service is perfect"

"I like here！I will come back！"

"very nice"