Our room’s AC Heater unit was not functioning properly. The night manager immediately changed the room to the one next door.
She waited to make certain the new room AC unit was satisfactory. As we were checking the new room, ours started working! Although we didn’t have to switch rooms, she was still very pleasant about the situation. We appreciated her kindness and understanding.
Claudia
於 2024 年 11 月住了 1 晚
10/10 優異
Neil
2024年11月1日
讚好:整潔度、職員與服務和住宿狀況
Neil
於 2024 年 10 月住了 1 晚
8/10 不錯
William
2024年10月30日
讚好:整潔度和住宿狀況
William
於 2024 年 10 月住了 1 晚
10/10 優異
Peter (Halifax)
伴侶同遊
2024年10月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
C
Peter
於 2024 年 10 月住了 1 晚
8/10 不錯
John
伴侶同遊, 商務旅客
2024年10月23日
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
The building is right on the highway and my room was on the highway side. The truck noise was terrible throughout the night.
For dinner, the only place to eat is at the Double Tree, barely walking distance. The food was excellent there.
John
於 2024 年 10 月住了 2 晚
2/10 很差
Corrine
多人同遊
2024年10月22日
不滿:職員與服務、設施服務和住宿狀況
Stuck me in a room that must have been for handicapped. Terribly uncomfortable. Terrible shower. Couldnt even see the TV from the bed.
Corrine
於 2024 年 10 月住了 1 晚
10/10 優異
Cathy
2024年10月21日
Cathy
於 2024 年 9 月住了 1 晚
4/10 欠佳
Alvin L Rosser
2024年10月20日
讚好:職員與服務和設施服務
The bathroom was dirty with hair everywhere.
Alvin L Rosser
於 2024 年 10 月住了 1 晚
6/10 一般
Bernard
2024年10月16日
讚好:整潔度、職員與服務和設施服務
Bed was old spring type mattress
Toilet did not work because water valve was bad
Bernard
於 2024 年 10 月住了 1 晚
6/10 一般
James
2024年10月15日
讚好:整潔度和住宿狀況
Slow check in person
James
於 2024 年 10 月住了 1 晚
8/10 不錯
Aldo
多人同遊
2024年10月12日
讚好:整潔度、職員與服務和住宿狀況
Everything was OK
Aldo
於 2024 年 10 月住了 1 晚
8/10 不錯
Claudia
家人同遊
2024年10月7日
讚好:整潔度、職員與服務和住宿狀況
Good breakfast choices. Attentive staff
Claudia
於 2024 年 10 月住了 1 晚
10/10 優異
Stacey
2024年10月5日
讚好:職員與服務、設施服務和住宿狀況
This property is off the main highway and in a very beneficial spot. Easy access to all things. Staff is friendly. Breakfast is included. Rooms are exactly what I expected. For the money it is the best in the area
Stacey
於 2024 年 9 月住了 2 晚
10/10 優異
fuyong (Warrington)
2024年10月4日
讚好:整潔度、職員與服務和住宿狀況
Ocean view!
fuyong
於 2024 年 10 月住了 1 晚
10/10 優異
Jerry
家人同遊
2024年10月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean room and friendly staff
Jerry
於 2024 年 9 月住了 2 晚
4/10 欠佳
Edward
2024年9月23日
Edward
於 2024 年 9 月住了 1 晚
4/10 欠佳
Thomas
2024年9月21日
Staff was unacceptable
Thomas
於 2024 年 9 月住了 1 晚
6/10 一般
Valerie
2024年9月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I chose this property because it had a shuttle. I called several days in advance to let them know that my plane would be arriving at 11:40 p.m. The last shuttle was midnight and I wanted to know if they would work with me. I was told to call as soon as the plane landed. I called before boarding my connecting flight in Atlanta at 10 p.m...again, to make sure the shuttle driver was aware. I called when the plane landed in Norfolk. I was instructed to go to the pick up spot. It was 11:50 p.m. I waited. No shuttle arrived. I called the hotel and listened on the phone as the desk clerk called the shuttle. The calls went to voice mail. I ended up paying $16 for a cab to get to the hotel. I was disappointed, to say the least. They offered to comp me the cost of the cab on my bill . But because the reservations came through a third party, they could not.
Valerie
於 2024 年 8 月住了 1 晚
10/10 優異
Terral
2024年9月18日
讚好:整潔度、職員與服務和住宿狀況
Would definitely stay again! The vibe was very good.
Terral
於 2024 年 9 月住了 1 晚
10/10 優異
Julia
伴侶同遊
2024年9月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were most pleasant. The room was clean & very comfortable. The area was relatively safe & quiet & not too far from the airport.
Julia
於 2024 年 9 月住了 1 晚
10/10 優異
Nina
2024年9月11日
Check in was quick and easy. The gentleman at the desk was extremely friendly and helpful. Hotel is clean and conveniently located. Added bonus they offer a shuttle to the airport