Moldy bathroom. Room was 61 degrees when got there. We turned the heat up and it never shut off.
Pool closed, we chose this place because it had a pool. We were told they had a full breakfast. Did not have one. They cleaned all our towels, thought we were suppose to check out on Sat. Had the room booked till Sunday.
Robert
於 2024 年 12 月住了 2 晚
4/10 欠佳
Linda
2024年12月13日
不滿:職員與服務、設施服務和住宿狀況
No hot water for entire stay. Fire alarms in some rooms hanging by the wire and did not work when the fire alarm went off.
Will never go back
Linda
於 2024 年 12 月住了 2 晚
2/10 很差
Paul
家人同遊
2024年12月12日
不滿:職員與服務和住宿狀況
Went with family members and had three rooms for two nights.
Our stay was awful but not entirely the employees fault. First we booked one room for four of us…only to find out the beds were tiny. We tried to book another room (through the hotel employees and both were quite confused and unknowledgeable or helpful). In the end I booked another room through the app while standing at the front desk.
First night was alright except you could feel the springs through the mattress.
Second night…fire alarm went off and we had to evacuate the hotel due to some guests smoking in their room. Problem was about half hour after returning to the room, we listened to the hotel staff ARGUE with the guests that they were trying to remove from the property. There was yelling, swearing, and threats. As soon as the first threat was tossed at the staff the argument should have stopped and police called but it dragged on and on listening to the belligerent guests carry on. Staff should be aware that they do not have to tolerate threats (nor is it safe). The poor family across the hall had children listening to this.
The second issue was that the hotel staff was aware there was no hot water when we arrived but failed to say anything to us. Two of our rooms had no hot water all weekend.
The icing on the cake was my daughter in law finding a cockroach in their room the morning we were leaving.
Staff didn’t want to hear from us upon checking out.
It is what it is, just beware.
Paul
於 2024 年 12 月住了 2 晚
2/10 很差
Cecilia
2024年12月9日
不滿:整潔度、職員與服務和住宿狀況
NOISY, dirty
Cecilia
於 2024 年 9 月住了 1 晚
6/10 一般
JoAnn
2024年12月9日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Basic hotel but sad pool was closed and no elevator for elderly guest placed on second floor.
JoAnn
於 2024 年 12 月住了 1 晚
8/10 不錯
Carmina
家人同遊
2024年12月7日
讚好:整潔度和設施服務
Simply good
Carmina
於 2024 年 11 月住了 2 晚
6/10 一般
brynne
2024年12月4日
讚好:職員與服務
不滿:整潔度
There was hair from previous guests on the walls in the bathroom. Shower was not cleaned, and floors were not swept or mopped. Breakfast selection is extremely limited. Other guests shouting in the middle of the night beside our window.
brynne
於 2024 年 11 月住了 1 晚
10/10 優異
Efrain
家人同遊
2024年12月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly and attentive, good breakfast and very clean rooms, thank you
Efrain
於 2024 年 11 月住了 1 晚
8/10 不錯
Dayna
2024年12月1日
讚好:職員與服務
Dayna
於 2024 年 11 月住了 1 晚
2/10 很差
Barry
伴侶同遊
2024年12月1日
不滿:整潔度、職員與服務、設施服務和住宿狀況
This is an unkept, tired and dirty property. The staff were always busy chatting with locals at the front desk and were not dressed professionally. We wouldn't go back to this hotel even if it was free.
Barry
於 2024 年 11 月住了 3 晚
8/10 不錯
Erica (Brampton)
家人同遊
2024年12月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Needs better breakfast options
Erica
於 2024 年 11 月住了 1 晚
2/10 很差
Tirsa
2024年11月30日
Tirsa
於 2024 年 8 月住了 1 晚
6/10 一般
Yuko (Mississauga)
親子同遊
2024年11月24日
讚好:職員與服務
不滿:整潔度和住宿狀況
Room was overpriced & not clean( I have to empty & clean a coffee maker to use it) , but breakfast was okey.
Pool was nice feature but water was too cold.
Yuko
於 2024 年 11 月住了 1 晚
6/10 一般
Amanda
家人同遊
2024年11月24日
不滿:整潔度、設施服務和住宿狀況
First room had a huge hold in the wall from the door and sticky floors. Second room damaged walls again and disgusting floors I wouldn’t let my child take their shoes off.
Amanda
於 2024 年 11 月住了 1 晚
6/10 一般
Stephen
多人同遊
2024年11月23日
讚好:職員與服務
不滿:整潔度和住宿狀況
Bed comfortable, breakfast ok, staff great but washroom dirty and no hot water, 2nd room they put us in had no heat, 3rd room was ok but hotel needs to finish renovations and quicklyroom
Stephen
於 2024 年 11 月住了 1 晚
2/10 很差
Natasha
2024年11月23日
Natasha
於 2024 年 11 月住了 1 晚
10/10 優異
Lindsay
2024年11月22日
讚好:整潔度、職員與服務和住宿狀況
Convenient location
Lindsay
於 2024 年 11 月住了 1 晚
10/10 優異
Mateo
家人同遊, 親子同遊
2024年11月17日
Good
Mateo
於 2024 年 11 月住了 1 晚
4/10 欠佳
Sundar
親子同遊
2024年11月10日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The room floor was dirty. Someone was playing loud music on the parking lot, the staff didn’t do anything about it despite of reporting. The hash browns at the breakfast table were terrible.
Sundar
於 2024 年 11 月住了 3 晚
10/10 優異
Stephanie
伴侶同遊
2024年11月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was good clean and quiet
Stephanie
於 2024 年 10 月住了 2 晚
2/10 很差
Robert
2024年11月9日
I did not enjoy my stay the room that I was in was infested with bedbugs which bit me up all throughout the night I have photographs from the bedroom on top of that my shower clogged and would not drain my toilet clogged and would not drain. I was not able to wake up and take a shower this morning after being beat up by bedbugs all night I now have to take my clothes to be washed and dried to ensure that I do not carry any bedbugs with me. I am very unhappy with my state and would request a full refund for my stay.