Rude staff, hour wait for airport shuttle. Terrible hospitality. Front desk hung up on me twice.
Heather
2025 年 2 月入住 1 晚
4/10 很差
Daniel
2025 年 3 月 3 日
满意:清洁度
不满意:员工和服务
The experience was average, check in was fine but we booked a room for 5 and the 5th bed was not ready when we arrived, lady at front desk told us to find the sheets in a closet inside a room. But the worst thing was at check out since we asked the previous night how to get into the airport shuttle and the original guy told us that we can expect the 4:30 am shuttle. Once we were checking out, the lady at the front desk was rude and unhelpful because she told us that only under reservation to get into the shuttle and that basically we needed to get Uber. I asked her to help us find another solution, she didnt want to help and she did not even looked for us in the shuttle reservation. The driver was kind enough to take us but that customer service was awful.
Daniel
2025 年 3 月入住 1 晚
6/10 一般
Gail
2025 年 2 月 19 日
不满意:员工和服务
Pet charge was twice a high as other places.
Gail
2024 年 10 月入住 1 晚
8/10 还可以
Devonte,Newark
与配偶出行
2025 年 2 月 18 日
Thanks
Devonte
2025 年 2 月入住 2 晚
10/10 超赞
Shanteria
2025 年 2 月 14 日
Shanteria
2024 年 12 月入住 2 晚
10/10 超赞
Amanda
2025 年 2 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
Amanda
2025 年 1 月入住 1 晚
10/10 超赞
Linda
2025 年 1 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Linda
2025 年 1 月入住 1 晚
10/10 超赞
Kauwanda
2025 年 1 月 20 日
满意:清洁度
Kauwanda
2025 年 1 月入住 3 晚
10/10 超赞
Julianne
2025 年 1 月 9 日
Julianne
2025 年 1 月入住 3 晚
2/10 糟糕
Li
与家人及幼儿出行, 与家人出行
2025 年 1 月 6 日
满意:清洁度
不满意:员工和服务
I went to the hotel and front desk told me the booking I made was cancelled where I can see the status on Expedia is booked. I had no choice but book a new reservation at the spot. Now I’m back I found hotel double charged me and Expedia contacted the hotel and hotel didn’t want to refund to me
Li
2024 年 12 月入住 2 晚
10/10 超赞
Tsedale
2025 年 1 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Tsedale
2024 年 12 月入住 1 晚
10/10 超赞
Tsedale
与家人及幼儿出行
2025 年 1 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
I would recommend this property to anyone who is visiting New Jersey. It is in walking distance to Jersey Garden Malls.
Tsedale
2024 年 12 月入住 5 晚
10/10 超赞
Alexis
与家人出行
2024 年 12 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Went as a family of 6. The 2 bedroom suite was perfect. Housekeeping was amazing.
Alexis
2024 年 12 月入住 3 晚
4/10 很差
Yachun
2024 年 12 月 28 日
Yachun
2024 年 12 月入住 3 晚
6/10 一般
Jean-Philippe,Rimouski
与家人及幼儿出行, 与家人出行
2024 年 12 月 26 日
满意:服务设施
The beds were just ok. The sofa bed was so terrible that I had to sleep on the floor.