First, positives: spacious room, non-carpeted floors (cleaner), staff doing their best considering the obvious short staffing, breakfast was good, ok indoor pool.
Spent two nights there. As soon as we went into the room (accessible 315), family member took a shower, the bathroom was flooded with water which was blamed on us asking for accessible and were told it is normal. We had accessible rooms in the past and never experienced this issue. Water would run into the side away from the drainage hole, creating a large water puddle which was very unsafe. When I brought it up to hotel staff, they recommended using towels to dry the water. We were 4 people and stayed two nights, spent quite a bit of time drying the floor after every shower to ensure the floor was dry and no towels on the floor to trip on.
Another issue was an on and off buzzing sound near the window coming from the electrical window covering. When brought up to the staff, they sent someone there while we were not in the room, we were told it was fixed, then as soon as we went back, it started all over. We had to call and discuss this issue several times, showed them videos of the sound, before the manager came up and unplugged the outlets.
Most lobby chairs were stained with food.
No towels in the pool unless you ask.
I asked for coffee for the room since it was not restocked. was told they were out of regular coffee, only had decaf.....
Disappointing, not relaxing stay.