I booked a superior room through Expedia specifically for the view, but the experience was incredibly disappointing.
The first room had a fogged-up window due to broken seals, making the view barely visible. We were moved to a second room where the AC was extremely loud and made it difficult to sleep. To make things worse, housekeeping removed the comforter when changing the sheets and never replaced it—we had to sleep with just two thin sheets.
When I raised these issues with the hotel manager and asked for some form of compensation, they completely dismissed it and showed no willingness to make things right.
While the location and views are great, the service and management were far below acceptable standards. I expected much more, especially for a room labeled superior. I do not recommend this property, and I’m disappointed Expedia would list it without more accurate information.