2/10 很差
HUASONG
伴侶同遊
2024年12月24日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The central air conditioning in the room is broken, and they placed a portable air conditioner, but it’s also faulty. When turned on, it makes such a loud noise that it’s impossible to sleep. The front desk staff were very arrogant, claiming it was our problem and that no one had complained before. That’s because the weather in New York has gotten cold recently, and that’s why we needed to use the air conditioner. They assumed it was the guest’s problem without even understanding the issue. This is not the way to solve the problem!