Stayed here as a cheaper option than staying in Central Manhattan area and it was very handy for the subway station (5 minutes walk max) for making regular trips into manhattan for sightseeing. There was plenty of options for food nearby too as well as shops.
We stayed for 6 nights, and it was basic but did the job.Breakfast was included but not much in the way of options , but I did like that the 2 hot food options changed daily.
Staff need more training. Apart from one guy we spoke to near the end of our stay , the other staff were not welcoming, in fact it felt as though they were annoyed to be interrupted to get checked in. Check in and out times are not accurate either as they have changed the check out time to 11am not 12 noon despite advertising on the booking confirmation 12 and the notice in their lift says 12 too. This wasn’t a problem as we worked around it, but we had to rearrange our schedule to make it work for us as we had planned on having the extra time with the room to leave our bags and explore the area more before leaving for our flight. We also had messaged the property in advance, through Expedia to enquire about storing our bags before check in as we would be arriving slightly early before 3pm and didn’t want to waste the day waiting around but I got no response but we were able to when we arrived at 2pm so we went away again and came back after 3 to still no room ready and 3 other groups with the same issue. Disappointing for special birthday.