The only reason I choose this hotel is the close to airport. But the dirty toilet, no water shower, Door cracks leak light and are not soundproofed. The most I cannot understand is, the deposit has not been returned for two weeks, during which time I made two calls. And finally got it. So I am thinking if I didn’t call them, if I will never get that back.
真實旅客
於 2022 年 6 月住了 1 晚
10/10
Staff
Quintin
於 2025 年 5 月住了 1 晚
4/10
Do not trust the images! Staff was the saving grace here … they were sooooooo nice!!!! The are isn’t that great. You will literally think a plane is landing on your head. The airport is that close. The airport arrival tarmac is literally across the street … the planes are so so close!!! The airport shuttle is also not what Expedia says its very limited. We had to pay for Lyft which as close as we were wasn’t cheap. The photos are incredible compared to the condition …. But …. The staff is stellar!!!!!
Leigh
於 2025 年 5 月住了 1 晚
2/10
The property is in an area of bad neighborhood.And I felt unsafe
Cynthia Ann
於 2025 年 5 月住了 1 晚
4/10
Dirty, loud and nothing worked in room
Patrick
於 2025 年 5 月住了 1 晚
8/10
Clean and friendly guys
Nabil
於 2025 年 5 月住了 1 晚
2/10
How does this Ascend Hotel charge over $343 for one night in a hotel that has holes in the walls, is constantly noisy in the hallways, does not accept credit cards for vending machines and has LIMITED shuttle service to the airport, which is the entire point of staying at the hotel. Furthermore, the "breakfast included" is a bag of something given out at the front desk. The cable television is dated and barely works. The hotel is dated overall. This is a disgrace. I want to hear from The Ascend Hotel Collection to rectify this horrible experience. Anyone looking to book a hotel that is convenient to the airport should be aware of these issues.
Valerie
於 2025 年 5 月住了 1 晚
2/10
I want my money back
Corina
於 2025 年 5 月住了 4 晚
4/10
Noise, not super helpful staff.
Marco
於 2025 年 4 月住了 1 晚
10/10
They have your grab and go bags ready. You have coffe/ tea , juice and a nice little sitting area to hang out. The staffs was very friendly. The outside not the best.. but the inside was so clean and nice. I will definitely stay there again and again.
Judith
於 2025 年 5 月住了 2 晚
10/10
Alfonso
於 2025 年 4 月住了 1 晚
6/10
We stayed for about 4 days . The rooms are kind of small if you get a room with two beds also people were super loud in the hallways. I would definitely look for another hotel option .
Fernando
於 2025 年 4 月住了 4 晚
4/10
Demasiado ruido
Geraldin
於 2025 年 5 月住了 2 晚
8/10
Shuttle to airport was great but hallway was extremely noisy
Mark
於 2025 年 4 月住了 1 晚
10/10
Good service
Persida
於 2025 年 3 月住了 1 晚
10/10
Landrea
於 2025 年 4 月住了 1 晚
6/10
it is ok for a night or two
Olive
於 2025 年 4 月住了 2 晚
6/10
Carlos
於 2025 年 4 月住了 1 晚
10/10
good place
Frank
於 2025 年 4 月住了 1 晚
8/10
Monique
於 2025 年 4 月住了 1 晚
10/10
Hard to be closer to LaGuardia then this. Nice aviation theme and staff were helpful.