We checked in and first off the room smelled like cigarette smoke, the bed was all wrinkled I don’t think it had been changed and there was a cigarette butt on bathroom floor. Went to desk and told the young man and he gave us another room which was clean and great. Very nice man. Other than that it was great and close to the airport.
Betty
於 2024 年 11 月住了 1 晚
4/10 欠佳
Debbie
2024年11月18日
不滿:整潔度、設施服務和住宿狀況
Door was beaten up in the batnroom. As a single woman placed on ground floor. Hairs in bedsheets, had to request bed remade. Bathroom floors sticky. Will not stay again
Debbie
於 2024 年 11 月住了 1 晚
10/10 優異
Allicyn
2024年11月17日
讚好:住宿狀況
Amazing
Allicyn
於 2024 年 10 月住了 1 晚
4/10 欠佳
Holly (Carson City)
2024年11月17日
不滿:整潔度、職員與服務和住宿狀況
Our keys kept getting deactivated, causing sever trips to the front desk. Laundry washer stained my light clothes with black spots. We saw staff in facility laundry having a sexual encounter. Then they gave a guest our room with a key so we had an unexpected room invasion.
Holly
於 2024 年 11 月住了 2 晚
10/10 優異
Charles (Houston)
2024年11月16日
Charles
於 2024 年 10 月住了 1 晚
10/10 優異
Eileen
2024年11月11日
讚好:整潔度、職員與服務和住宿狀況
Very pleasant stay. Front desk was courteous and helpful. Airport shuttle was a nice amenity. Breakfast was extensive for its choices. Would definitely stay here again.
Eileen
於 2024 年 11 月住了 1 晚
10/10 優異
Terri
2024年11月11日
讚好:整潔度、職員與服務和住宿狀況
Terri
於 2024 年 11 月住了 1 晚
2/10 很差
Rogsilenia (Chicago)
家人同遊
2024年11月10日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The hotel is close to the airport and offers shuttle service, but I DON'T RECOMMEND IT. I booked 2 rooms for one night. One of the rooms was extremely hot because the air conditioning didn't work and the smell in the room was horrible. The second room the sheets and towels were dirty. During the night the toilet began to overflow for no reason. When I spoke to the customer services, She told me that there were no more rooms available. The next day when I was checking out I explained to another customer service my nightmare and he informed me that there were rooms available and he didn’t understand why she didn't change us. My vacation started like a horror movie.
Rogsilenia
於 2024 年 11 月住了 1 晚
6/10 一般
Nicole
2024年11月8日
不滿:整潔度和職員與服務
The lemon water in the lobby was absolutely amazing.
Nicole
於 2024 年 11 月住了 1 晚
6/10 一般
Darren
伴侶同遊, 商務旅客
2024年11月5日
Simply picked this place because it was near the airport and I was arriving late. Slept through breakfast because they only do it to 9 a.m., so no clue if it’s good or not. Room was decent enough. The outside property was industrial and rather awful. No convenient businesses nearby.
Darren
於 2024 年 10 月住了 1 晚
10/10 優異
David (Lafayette)
家人同遊, 商務旅客
2024年11月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Breakfast sausage and coffee was pretty bad but otherwise everything was good
David
於 2024 年 11 月住了 1 晚
2/10 很差
Thomas
家人同遊
2024年10月31日
不滿:整潔度、職員與服務和住宿狀況
First - Cost: We paid over $800 for 2 nights, far away from downtown (where there was a concert which we were not attending).
Second - Check-In: When we checked-in, they gave us a room that was not prepped. We were a party of 4 and there was no bedding or pillows for the pullout bed. Also, additional towels and shampoo were also needed.
Third - Staff/Service: Front desk staff could not immediately provide the bedding/pillows needed for the pullout bed once they were informed of the problem.
Fourth - Dirty: This property was not clean, and both housekeeping and maintenance staff were not on top of things. Towels were not clean and very worn. The facility needed some updates and basic maintenance.
Fifth - Bad Breakfast: The breakfast offering was sub-standard and lacked options. Some food was old/stale and not edible.
Thomas
於 2024 年 10 月住了 2 晚
10/10 優異
Joseph (Gulfport)
多人同遊
2024年10月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice and close to the airport. Not bad for the price.
Joseph
於 2024 年 10 月住了 1 晚
8/10 不錯
Louis
2024年10月30日
Louis
於 2024 年 10 月住了 1 晚
8/10 不錯
brian
商務旅客
2024年10月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient to the airport car rental. Very clean and fine if you are in the area. Industrial neighborhood and most dining is a couple miles closer into town. Serves its purpose well nonetheless.
brian
於 2024 年 10 月住了 1 晚
2/10 很差
Judith
伴侶同遊
2024年10月29日
讚好:職員與服務
不滿:住宿狀況
They seem severely understaffed. The front desk clerk Is also the shuttle driver so we had people waiting 30 minutes Just to check in because they were dropping someone else at the airport. we had 1 singular towel in our room. The hotel could’ve been cleaner the floors were sticky. There was a lot of repairs that weren’t done well. Our shower wall had a second hole where they either removed the curtain pole or placed it wrong. The wallpaper in the high way was literally ripped off the wall. The only good thing was the gentleman that helped us check in.
Judith
於 2024 年 10 月住了 1 晚
6/10 一般
Raenette
2024年10月29日
讚好:職員與服務
不滿:住宿狀況
Raenette
於 2024 年 10 月住了 4 晚
4/10 欠佳
Jorge
家人同遊
2024年10月28日
不滿:整潔度、設施服務和住宿狀況
.
Jorge
於 2024 年 10 月住了 2 晚
2/10 很差
Juan
2024年10月28日
不滿:整潔度和住宿狀況
Juan
於 2024 年 10 月住了 1 晚
10/10 優異
Don
2024年10月27日
讚好:整潔度和住宿狀況
Nice
Don
於 2024 年 10 月住了 1 晚
6/10 一般
Sherylin
家人同遊
2024年10月26日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Close to airport
Sherylin
於 2024 年 10 月住了 1 晚
2/10 很差
Monique
家人同遊
2024年10月22日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Rooms were moldy, towels were stained, beds were squeaky & uncomfortable def one of the worst hotel experiences in a long time would not recommend grateful it was only for a few hours.