4/10 欠佳
Crystal
家人同遊
2024年10月29日
不滿:職員與服務
Booked a double queen room. Room was not ready when I arrived at 5:30. I was told I would be texted when it was done being cleaned. I checked back at 7 and found out the hotel oversold my room type and put me in a long room with the promise of a roll away. Found out later a rollaway would not be available. Asked for more towels, which were left in a trash bag on our door handle. Floors were so dirty that my socks were black on bottom. Elevators sounded like they could break down at any moment.
Crystal
於 2024 年 10 月住了 2 晚