Wow! I maybe write a review once every 5 years. Only if it’s impeccable or awful. This was awful.
You pay a decent amount to have the vents covered in dust(I kept sneezing) , the coffee pot is in the BATHROOM. Literal poo particals on the coffee pot. We had no hot water for baths. The evelvator by the parking garage were out and we had to carry our bags 3 flights of stairs to leave hotel… also, the casino was across the street…not at the same location….
When I spoke to the concierge about the elevators(just to let them know they were out) He laughed and said he knew they were out. I told him he needed to have a sign out because people are just waiting… his reply was “ oh yea, we should put a sign”
Also… the free parking is ridiculous. After asking 3 times how the complimentary parking works… absolutely no one tells you that you have to go to a kiosk IN THE ACTUAL CASINO to collect the ticket. They said, go to a parking kiosk. So any normal person thinks… to go in the parking garage to a parking kiosk… no, you get stuck at the bottom, messing with a machine, in a one way out lane. Would never go back. Not even if it was free 😵💫