Our stay was terrible! Our water was not even hot enough to take a comfortable shower. We called and asked them to come look at it. They told us it was because we were in the middle of the floors, and the hot water probably ran out and we would just have to wait for it to heat up. Every time we did take a bath or a shower, it flooded into the bedroom. The carpet would be soaked, to the point it sloshed if you stepped on it. They told me they would have to bring fans in to dry it, and it seemed like they already knew this happened each time. Said they didn’t have another room to put us in. We were swimming and there was no pool towels, called and asked them to bring some, and after an hour we had to go to the front desk and get some ourselves. On top of all this, the staff was rude and not helpful at all.