The best experience in this year!
We had two chihuahuas with us,
They prepared a comfortable bed and dog bowl for my dogs, comfortable also for dogs, quiet area, easy to walk dogs during the night, safely, you can’t find somewhere better than smart hotel Napoli!
Shuping
於 2021 年 7 月住了 2 晚
10/10 優異
David
家人同遊
2024年10月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is adjacent to the port and is convenient for the ferry.
David
於 2024 年 10 月住了 1 晚
6/10 一般
antonella
家人同遊
2024年10月29日
讚好:整潔度、設施服務和住宿狀況
Very convenient location, excellent rooms, spacious and clean. The reception staff is very nice. Breakfast average (plenty of choice but not the best quality). The bar inside the hotel is quite expensive and the service is poor. (We ordered aperitivo and the crisps were all crumbled that needed a spoon to be eaten, and nothing else). Overall it was a pleasant experience.
antonella
於 2024 年 10 月住了 2 晚
10/10 優異
Firas
2024年10月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent
Firas
於 2024 年 8 月住了 6 晚
10/10 優異
Zahim
伴侶同遊
2024年10月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy access to Alibus and metro. Very convenient if one wishes to visit the islands as the ferry companies are 60 metres from the hotel. We liked the safety around the hotel and the staff were very good. Breakfast was just like any other European hotel.
Zahim
於 2024 年 10 月住了 5 晚
10/10 優異
Jason
2024年10月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I enjoyed my stay at the Smart Hotel. It is centrally located and felt clean and safe. Both the check in and check out process were quick and efficient. Staff were also nice. Since I’m celiac, I particularly liked that there were gluten free options for breakfast e.g. bacon, eggs, and sausages. Dietary restrictions were clearly outlined in the signage for each dish.
Jason
於 2024 年 10 月住了 2 晚
10/10 優異
Roberto
2024年10月26日
讚好:整潔度、職員與服務和住宿狀況
Hotel molto buono e confortevole, personale gentile e premuroso. Ottima colazione
Roberto
於 2024 年 10 月住了 2 晚
6/10 一般
Chris
2024年10月18日
讚好:整潔度和住宿狀況
Chris
於 2024 年 10 月住了 1 晚
10/10 優異
Erhan
2024年10月18日
讚好:整潔度、職員與服務和住宿狀況
Erhan
於 2024 年 10 月住了 2 晚
8/10 不錯
Tim
2024年10月18日
讚好:整潔度、職員與服務和住宿狀況
Tim
於 2024 年 10 月住了 1 晚
8/10 不錯
Tristan (Seattle)
2024年10月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Smart Hotel was just fine for the price I paid and the reasons I needed it. It was conveniently located near metro from the Napoli centrale. Morning breakfast was nice and plentiful. For the price I paid, and the reasons I wanted to stay there I thought Smart Hotel was exactly what I thought it would be, would stay again, if I ever go back to Naples that is.
Tristan
於 2024 年 10 月住了 2 晚
10/10 優異
Louisette (Boucherville)
2024年10月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
T
Louisette
於 2024 年 10 月住了 1 晚
10/10 優異
Velma
2024年10月14日
讚好:整潔度、職員與服務和住宿狀況
Right next to cruise line we were going
Velma
於 2024 年 10 月住了 1 晚
6/10 一般
Roland
伴侶同遊
2024年10月12日
讚好:整潔度、職員與服務和住宿狀況
Felt safe at night as area is secured by port police. The dislikes are: a. the distance from car/taxi drop off to hotel door must jave been at least 50 yards; b. elevator is very slow moving even on just one floor; c. Bedside lamp being hung from ceiling but too far from the headwall that it sticks out too far thus hitting it hit multiple times and d. bathroom shower is too small.
Roland
於 2024 年 10 月住了 3 晚
10/10 優異
Terry (Iqaluit)
2024年10月9日
Terry
於 2024 年 9 月住了 1 晚
10/10 優異
Cecilia (Largo)
伴侶同遊
2024年10月7日
讚好:整潔度、職員與服務和住宿狀況
Outstanding stay at this hotel!!! The staff and service are wonderful! Tina at the restaurant bar is wonderful, Lina at breakfast room outstanding! Samir and “All” of the personnel at the hotel are just amazing! I’ll definitely try to come back to this wonderful hotel!
Cecilia
於 2024 年 10 月住了 1 晚
8/10 不錯
Etil
伴侶同遊
2024年9月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is nice and modern, clean and the rooms are spacious. It was easy and quick to check in and out but the best part is the location. If you need to take a ferry or go to the airport or the train station it’s very convenient.
Etil
於 2024 年 9 月住了 1 晚
10/10 優異
Graham
伴侶同遊
2024年9月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved opening the curtains in the morning to see a cruise ship outside. The location is very good with trips to the islands practically on the doorstep. Also the new metro entrance at the front takes away the stress of trying to cross a very busy road! This was not our first stay there and I hope to return again soon.
Graham
於 2024 年 9 月住了 2 晚
10/10 優異
Ross
伴侶同遊
2024年9月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place
Ross
於 2024 年 6 月住了 1 晚
10/10 優異
Anthony
家人同遊
2024年9月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was as advertised and everyone was helpful and nice.
Anthony
於 2024 年 9 月住了 3 晚
6/10 一般
Carey
家人同遊
2024年9月21日
I’ve never stayed somewhere with so many rules! You cannot do this, you cannot do that. It’s quite oppressive. Our room was compact and modern but dark. AC controlled by reception. Very handy for Procida/Ischia ferries and Alibus. Staff helpful- leant us an umbrella in a downpour, and do allow you to leave baggage after checkout.
Carey
於 2024 年 9 月住了 2 晚
10/10 優異
Julia
伴侶同遊
2024年9月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
La amabilidad del personal de recepción y el desayuno :)
La habitación muy limpia.
Julia
於 2024 年 9 月住了 2 晚
10/10 優異
Lynne
家人同遊
2024年9月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really nice hotel in convenient location in the port of Naples
Lynne
於 2024 年 9 月住了 1 晚
6/10 一般
kelly
伴侶同遊
2024年9月11日
讚好:整潔度
不滿:設施服務
I read in the reviews that the staff would coordinate an early morning shuttle to the airport. By the time we arrived, we were only going to be there one night and need to leave by 4 AM the next morning to go to NAP airport (which is one of the most organized worst airports ever). At that point the front desk woman said all she could do was schedule a taxi for us at 4:15 the next morning.. We came down at 4:10 and found out the taxi was never scheduled so one would have to be called which further delayed us.... also, the room was sweltering because they will only turn AC on in the room if they have tenants, and they didn't turn it on until we went down an hour later that the room wouldn't cool.
kelly
於 2024 年 9 月住了 1 晚
2/10 很差
Fadi
家人同遊
2024年9月6日
讚好:職員與服務
不滿:整潔度和住宿狀況
There was so much mold on the walls, inside the room was dirty, super old and the mattress was uncomfortable, there was flys, bathroom all cracked and some molds as well, inside the room was mold on the walls and by the A/C vents as well, floor was dirty as well. Be careful