Not all rooms are like the presented images.
When we checked in, there were several concerns with the room:
• The freezer was cracked
•. Rust and mildew on the ceiling.
• The door lock was broken and missing screws
• There was a large stain on the bed that resembled blood
• The room flooded overnight, soaking the blankets and the trundle bed
• Water was pooling in the center of the room
However, we were told there was no time frame for the new room due to short staffing, and that we’d be contacted when it was ready. We didn’t hear back until around 5 p.m., and at that point, we were told we needed to return right away to move our belongings so the room could be cleaned for another guest.
Everyone we encountered on staff was friendly and helpful, and we’re grateful for that. Unfortunately, the situation overall made our stay quite difficult and uncomfortable. Additionally, we did report a persistent smell of marijuana multiple times, which we understand is not legal in South Carolina, but the issue wasn’t resolved during our stay.