Hotels needs upgrading and deep cleaning of common areas and rooms. Some lights did not work in my room, shower door broke off. My room also had a terrible cologne smell. Called front office five times with no answer. Front office staff not available on check in. I had to wait for a while to get someone to check me in.
Maricela N
於 2024 年 10 月住了 1 晚
4/10 欠佳
Peggy (Albion)
家人同遊
2024年10月9日
不滿:設施服務和住宿狀況
Pool was so cold. Was told that the heat gets shut off by corporate at a certain date. Then was told that was not true. Either way we were stuck with it. They were out of tea for entire 5 days of our visit. We had to go purchase our own. There wasn’t any ventilation in our bathroom and told that there were only a few rooms where it did work. They said the hotel was getting a renovation this winter. The people taking care of breakfast were very king as well as woman that cleaned our room. Our bathroom door didn’t shut and piece on the bottom of refrigerator fell off. Dresser drawers also didn’t shut. They would open when you walked around the room.
Peggy
於 2024 年 9 月住了 4 晚
10/10 優異
JAN
2024年9月22日
讚好:整潔度、職員與服務和住宿狀況
Just a nice place to stay and that we were able. To get in early as we ha d a wedding to get ready for and go to.
JAN
於 2024 年 9 月住了 1 晚
10/10 優異
Joseph
2024年9月15日
讚好:整潔度、職員與服務和住宿狀況
It was nice and we will be back.
Joseph
於 2024 年 9 月住了 1 晚
10/10 優異
Sue
家人同遊
2024年9月15日
讚好:職員與服務、設施服務和住宿狀況
The bedding on one of the beds smelled and had visible dirt. The bathroom smelled sour. There were splashes of stuff on a wall and a headboard. The room smelled like dirty feet. But the property itself was nice and well kept. Staff was really nice. I have pictures if you'd like to see.
Sue
於 2024 年 9 月住了 1 晚
10/10 優異
Carolyn
家人同遊
2024年9月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was helpful and friendly. Property was safe and well maintained. Would definitely stay here again
Carolyn
於 2024 年 9 月住了 2 晚
10/10 優異
MELISSA
2024年9月8日
讚好:整潔度、職員與服務和住宿狀況
It was great
MELISSA
於 2024 年 9 月住了 2 晚
4/10 欠佳
Simon
2024年9月7日
不滿:整潔度和住宿狀況
The property is outdated and depressing. Definitely not worth the price.
Simon
於 2024 年 9 月住了 3 晚
10/10 優異
milja
2024年8月30日
讚好:整潔度和住宿狀況
All good
milja
於 2024 年 8 月住了 10 晚
10/10 優異
milja
家人同遊, 商務旅客
2024年8月28日
讚好:整潔度、設施服務和住宿狀況
Everything was good
milja
於 2024 年 8 月住了 3 晚
6/10 一般
JoMarie
商務旅客
2024年8月21日
讚好:職員與服務
不滿:住宿狀況
Tired; in need of update
Not a lot of options in Muscatine so we chose the economical one! This hotel property is dated and in need of update. Good size bathroom but, other than that I have nothing really good to say!
JoMarie
於 2024 年 8 月住了 1 晚
10/10 優異
Mitchell
伴侶同遊
2024年8月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stay
Mitchell
於 2024 年 8 月住了 1 晚
8/10 不錯
Stanley (Paducah)
2024年8月18日
讚好:整潔度、職員與服務和住宿狀況
Stanley
於 2024 年 8 月住了 1 晚
10/10 優異
Stanley
2024年8月15日
讚好:整潔度、職員與服務和住宿狀況
G
Stanley
於 2024 年 8 月住了 1 晚
8/10 不錯
Brian
2024年8月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Brian
於 2024 年 8 月住了 1 晚
8/10 不錯
Linda
2024年8月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Linda
於 2024 年 8 月住了 2 晚
2/10 很差
Stephen
2024年7月30日
讚好:整潔度和住宿狀況
不滿:職員與服務
My card was charged twice for the stay and when I tried to get it taken care of before checking out, I was assured the extra charge would be taken care of. When I returned home I noticed the extra charge was back on there.
Stephen
於 2024 年 7 月住了 5 晚
8/10 不錯
Bruce
2024年7月29日
Bruce
於 2024 年 7 月住了 1 晚
10/10 優異
Heidi
2024年7月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Heidi
於 2024 年 7 月住了 4 晚
8/10 不錯
Laura
2024年7月20日
讚好:職員與服務和客房舒適度
Pricey for what you get
Check in was great. Front desk attendant was very helpful. Hotel is in a good quiet location. Room was ok. Nothing extravagant, the furniture was worn, some tiles on the floor were broken, draperies were lacking, but it was fairly clean and the pillows were comfortable. Really not worth the money we paid though.
Laura
於 2024 年 7 月住了 1 晚
8/10 不錯
Joe
2024年7月16日
讚好:整潔度、職員與服務和住宿狀況
Joe
於 2024 年 7 月住了 1 晚
8/10 不錯
THOMAS
伴侶同遊
2024年7月12日
讚好:設施服務
不滿:整潔度和住宿狀況
After waking up from our first night we noticed a lot of ants on the tile floor. The housekeeper was in the hallway and we showed it to her. She said that she would spray and get rid of them. Upon our return that evening the ants were still there! We called the night desk clerk and she came up (2nd floor]. She immediately put us in a different room on the same floor. We woke up the next morning and our nightstand and the bathroom floor had alot of ants! I took pictures before leaving the room and upon our checkout we showed and discussed it with the day front desk clerk. She had no answers nor was willing to offer any compensation. The GM called me the following day. She was sincere and arranged for compensation. I wonder is this an ongoing problem at this hotel? The breakfast was very good by the way.