Da vi kom til Colombo om natten, og ringte hotellet for å gi beskjed om at vi kom, fikk vi beskjed om at hotellet var stengt/solgt til noen andre.
Vi måtte der og da booke oss inn på et annet hotell kl03.00 om natten...…
Hotel.com hadde ikke gitt oss beskjed om at hotellet var stengt...….
Nina
於 2020 年 1 月住了 5 晚
8/10 不錯
真實旅客
2019年9月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 9 月住了 2 晚
10/10 優異
真實旅客
2019年7月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff, very good hotel overall. Will repeat if I am in Colombo again
真實旅客
於 2019 年 7 月住了 3 晚
4/10 欠佳
真實旅客
伴侶同遊
2019年5月28日
不滿:整潔度和住宿狀況
Room wasn’t cleaned properly, could see small spider’s web everywhere in the room (wall lamps, bed headboard). Tea and coffee tray wasn’t cleaned and used ones had not been replaced with new bags. Wardrobe wasn’t cleaned. TV channels weren’t clear or cannot see at all.
真實旅客
於 2019 年 5 月住了 1 晚
8/10 不錯
真實旅客
2019年5月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 5 月住了 1 晚
6/10 一般
Zofia
家人同遊
2019年4月28日
讚好:職員與服務
Stille rolig sted. Ikke tilgang til strand. Ikke pool bar. Serverer ikke alkohol.
Zofia
於 2019 年 4 月住了 4 晚
10/10 優異
Deepa
2019年4月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Deepa
於 2019 年 4 月住了 12 晚
10/10 優異
真實旅客
2019年4月1日
真實旅客
於 2019 年 3 月住了 14 晚
10/10 優異
真實旅客
家人同遊
2019年3月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The rooms are very big and the hotel staff was very friendly. Only bad thing was the bathroom. It was kind of old and smelled a little.
真實旅客
於 2019 年 3 月住了 3 晚
6/10 一般
真實旅客
2019年3月17日
真實旅客
於 2019 年 3 月住了 1 晚
8/10 不錯
真實旅客
2019年1月28日
讚好:職員與服務和客房舒適度
不滿:整潔度
Pleasant Hotel
Visited for a family gathering. This was a nice hotel. The staff were helpful and friendly. It had a lovely pool and is a short walk from the beach. Overall a good stay.
真實旅客
於 2019 年 1 月住了 3 晚
2/10 很差
真實旅客
2019年1月7日
讚好:職員與服務
不滿:整潔度和住宿狀況
The hotel staff were perfect. They were very helpful and great people when it came to needing help. The hotel staff cannot be faltered for anything. Amazing people. the hotel was just 2 to 3 mins walk away from the beach which was very good too.
The management that runs the hotel who are Chinese were not accommodating at all. We had booked this hotel because it had a swimming pool and my wife could use it whenever she wanted. That was not the case cos the chairman and the CEO of the hotel (who are the Chinese owners of the business) wanted to get married to each other and they used the swimming pool. We had booked the hotel in advance and we had received no email that this was going to happen. The hotel staff had said they decided just a week before our stay. We were told that they arrange for us to use the swimming pool in a different hotel.
Our hotel room did not have adequate wifi. The Management had limited the rooms so that only one device could join the wifi network. We complained a lot of times. Nothing changed until we had 2 days left of our holiday. Also, the electricity was very slow and didn't charge our electrical devices adequately. This didn't change no matter how we complained and the few times they sent over the maintenance guys. I tried to change rooms but it was the same problem with the electricity there as well.
Very bad customer service from the owners and the compensation was very bad.
真實旅客
於 2018 年 12 月住了 7 晚
6/10 一般
真實旅客
2018年12月13日
讚好:職員與服務和客房舒適度
広い部屋でゆっくりくつろげる
真實旅客
於 2018 年 12 月住了 3 晚
8/10 不錯
真實旅客
2018年12月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good amenity
真實旅客
於 2018 年 11 月住了 4 晚
10/10 優異
真實旅客
2018年11月20日
真實旅客
於 2018 年 11 月住了 1 晚
2/10 很差
SHARMILA
2018年11月5日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Location good but not value for money
VERY BADLY KEP PROPERTY AND NO STAFF AT ANY TIME FOR ANY SERVICE
PHONE NOT WORKING
BATHROOMS NOT CLEAN
NO VARIETY OF FOOD
SHARMILA
於 2018 年 10 月住了 3 晚
2/10 很差
真實旅客
2018年11月2日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2018 年 10 月住了 1 晚
8/10 不錯
Rebecca (Melbourne, Australia)
2018年10月26日
讚好:整潔度和職員與服務
Huge large rooms. Clean, friendly staff. Amazing pool. Quiet. Not noisy. Very happy!
Rebecca
於 2018 年 10 月住了 2 晚
8/10 不錯
真實旅客
2018年10月16日
讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
真實旅客
於 2018 年 10 月住了 1 晚
2/10 很差
真實旅客
2018年5月27日
不滿:整潔度、職員與服務和住宿狀況
真實旅客
於 2018 年 5 月住了 1 晚
8/10 不錯
Chris
2018年1月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Went for a relaxed stay and this is what I got which was nice. For the price of the room it was very cheap and I couldn’t complain was really nice. Also The shower was lovely.
Chris
於 2018 年 1 月住了 4 晚
10/10 優異
真實旅客
2017年12月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very comfortable stay
It was amazingly good and the staff were very friendly and supportive tom our stay comfortable