It was the worst experience being woken up by the sound of a jack hammer outside your window at 8am. To be told that the maintenance manager is not prepared to stop the contractor because they are being paid for the full day. My question was dis we not pay for our room as well? This sort of attitude should not be tolerated in a service delivery business and your customers comfort needs to be top priority. They should've contacted each guest in advance to inform that they will have construction equipment being operated over this period. But once again this was shown not to be important enough.
Norman
於 2025 年 2 月住了 1 晚
10/10 優異
Francois
家人同遊
2025 年 2 月 2 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had a great stay at the hotel for 9 nights while holidaying in Mossel Bay. Conveniently adjacent to Pinnacle Point Golf Club. Highly recommended.
Francois
於 2025 年 1 月住了 8 晚
6/10 一般
Peter
2025 年 1 月 19 日
Peter
於 2025 年 1 月住了 1 晚
10/10 優異
Rodney
2024 年 12 月 25 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
All around great Hotel. I would highly recommend this exceptional small hotel to anyone!
Rodney
於 2024 年 12 月住了 1 晚
6/10 一般
Tapiwa (Cape Town)
親子同遊
2020 年 10 月 26 日
讚好:整潔度和設施服務
不滿:職員與服務
I received no assistance with my baggage and when I asked I was told this is due to covid restrictions. everywhere else I stayed I got assistance though. Bravo restaurant is very short-staffed, you have to wait ages before being assisted