When I arrived I was greeted by a friendly staff. Checkin was normal. Hallway smelled like smoke. No elevator to the second floor; must use main entrance to building as all other doors were alarmed. Room was clean and does not smell at all (unlike the hallway). I would stay again if I come back to the area.
Eric
於 2024 年 10 月住了 1 晚
6/10 一般
Nicole
家人同遊
2024年10月22日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
I think the hotel desperately needs renovations or an upgrade for sure. The staff was absolutely amazing though, which is why I gave 3 stars! The staff was super friendly and helpful, that was the best part of our stay! Theresa, the manager, was absolutely awesome!!!
Nicole
於 2024 年 10 月住了 2 晚
4/10 欠佳
Anne
2024年10月20日
Anne
於 2024 年 10 月住了 1 晚
6/10 一般
Pamela A
多人同遊
2024年10月14日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
The rooms were clean, but the hallway and stairs were nasty dirty with stains all over the carpet and smelled liked dead fish. the exit doors were covered in spiderwebs.
Pamela A
於 2024 年 10 月住了 1 晚
10/10 優異
Jennifer
伴侶同遊
2024年10月13日
讚好:整潔度和設施服務
The people that I encountered were amazing and very helpful. The room it self was very comfortable and amazing it self, Thank you so much
Jennifer
於 2024 年 10 月住了 2 晚
8/10 不錯
Glenn
2024年10月11日
讚好:整潔度、職員與服務和住宿狀況
Check in good and was able to get room location I asked for.
Glenn
於 2024 年 10 月住了 1 晚
4/10 欠佳
Joseph (Mankato)
2024年9月3日
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
When checking in the clerk informed me that my door doesn’t latch properly and that I need to “lift” up the door to secure it. Why put me in that room then? Unless they are all that way. Didn’t make me feel safe. That said I didn’t have any big problems.
Breakfast is a joke, it was coffee and a granola bar of questionable expiration date.
The room itself was noisy, everything could be heard from the hallway and surrounding rooms, the door not closing right didn’t help I’m sure. Also the toilet would run very loudly intermittently throughout the night.
Joseph
於 2024 年 9 月住了 1 晚
4/10 欠佳
Christi
伴侶同遊
2024年9月3日
不滿:住宿狀況
Carpets in the common area look like they need cleaned .The commode did not flush properly. We had a non-smoking room, but it smelled like smoke and the outlets in the bathroom took some work to get the curling iron to work and stay on. On a positive note, the shower pressure was great And the beds were comfortable
Christi
於 2024 年 9 月住了 1 晚
6/10 一般
Sandra
家人同遊
2024年9月2日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
The hotel is in much need of updates it’s old and a musty smell but the staff was wonderful and the beds and bedding was wonderful they do a great job with what they have
Sandra
於 2024 年 8 月住了 3 晚
8/10 不錯
James
家人同遊
2024年8月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Just not a stopper n bath tub was only thing
James
於 2024 年 8 月住了 2 晚
6/10 一般
Cristina
2024年8月12日
讚好:職員與服務
不滿:住宿狀況
Stains on hallway carpet. Wallpaper in room peeling. Residue in bathtub and floor not clean.
Cristina
於 2024 年 8 月住了 1 晚
10/10 優異
joyce
2024年8月6日
joyce
於 2024 年 8 月住了 1 晚
10/10 優異
Elfie (Rexford)
2024年8月4日
讚好:整潔度、職員與服務和住宿狀況
The accommodations And staff were excellent. I just felt like they needed to clean the hallway carpets because the stains on them were unappealing, but the rooms were very clean.
Elfie
於 2024 年 8 月住了 2 晚
6/10 一般
Linda
2024年7月28日
讚好:職員與服務
It was ok. clean, friendly staff .
Linda
於 2024 年 7 月住了 1 晚
6/10 一般
Jen
2024年7月25日
不滿:設施服務和住宿狀況
Breakfast was fruit bars and one type of cereal. I knew it would be limited, but that was just ridiculous.
My door had previously been broken into so I had to lift up on it for it to latch. That was a little unnerving.
The ladies at the desk were nice.
Jen
於 2024 年 7 月住了 1 晚
10/10 優異
Gary
2024年7月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Gary
於 2024 年 7 月住了 2 晚
2/10 很差
Christina
2024年7月8日
Christina
於 2024 年 6 月住了 1 晚
10/10 優異
Tammy
2024年7月6日
Tammy
於 2024 年 7 月住了 1 晚
10/10 優異
Nina
2024年7月1日
讚好:整潔度、職員與服務和住宿狀況
Nina
於 2024 年 4 月住了 1 晚
6/10 一般
Shirley
2024年6月19日
Shirley
於 2024 年 6 月住了 1 晚
8/10 不錯
Saraha
家人同遊
2024年6月17日
讚好:整潔度、職員與服務和住宿狀況
不滿:客房舒適度
Saraha
於 2024 年 6 月住了 2 晚
10/10 優異
TOSHA
2024年6月2日
讚好:整潔度、職員與服務和住宿狀況
Great
TOSHA
於 2024 年 6 月住了 1 晚
10/10 優異
David
2024年6月1日
讚好:整潔度、職員與服務和住宿狀況
Great place, clean, has an amazing hot tub! And staff was very accommodating to us, will gladly come back again when in KY