I was assigned a room across the street from the main hotel. It was raining and I had to walk up steps with my suitcase, when I arrived in my room that was assigned there was somebody else’s belongings. The phone did not work to call reception so I had to walk back across the street in the rain down the steps with my luggage, back to the hotel where they seemed to not believe me that somebody else was in the room. It took a while to sort out, and I was assigned another room. It felt unsafe that I was given a key to somebody else’s room, and that could well have happened to me. Additionally, no one offered to help me with the luggage to the next room which was also across the street in the rain up the stairs.
Diane
2025 年 4 月入住 1 晚
8/10 还可以
Carolina
2025 年 1 月 7 日
满意:客房舒适度,员工和服务
Piacevole soggiorno
Esperienza positiva, vicino al teatro comodo per gli spettacoli e al centro.
Carolina
2024 年 12 月入住 1 晚
6/10 一般
Carolina
2024 年 12 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Piacevole soggiorno
Hotel piacevole e personale gentile e garbato, allocato su viale verdi, comodo per il teatro e perché vicino al centro
Carolina
2024 年 12 月入住 2 晚
8/10 还可以
Francesco
2024 年 11 月 8 日
满意:清洁度
Struttura nella media
Francesco
2024 年 10 月入住 3 晚
10/10 超赞
Armando
团体旅客
2024 年 11 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Buon hotel a Montecatini, peccato che la depandance fosse accessibile solo attraverso una rampa di scale.
Colazione ottima e ottima pulizia delle camere, peccato per la finestra trasparente in bagno, gentilissimo il personale ed in particolare il caposala del ristorante.
Armando
2024 年 10 月入住 6 晚
8/10 还可以
Adam
2024 年 10 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Adam
2024 年 9 月入住 8 晚
8/10 还可以
Massimo
2024 年 9 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Massimo
2024 年 9 月入住 1 晚
8/10 还可以
Ariëlle
2024 年 8 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Ariëlle
2024 年 8 月入住 2 晚
10/10 超赞
Massimo
2024 年 8 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Massimo
2024 年 8 月入住 1 晚
8/10 还可以
Janette
与家人出行
2024 年 8 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
We stayed in a separate building adjacent to main hotel so didn’t really have much to do with staff etc. our room was fine, clean, comfy beds and plenty of storage.
The area was really good, plenty of nice restaurants & cafes. Train stations in walking distance. Plenty of shops around. Had breakfast in cafe next door Cafe Salute, croissants and drink for around £3, excellent value
Janette
2024 年 8 月入住 6 晚
6/10 一般
Gulnaz
与配偶出行
2024 年 8 月 4 日
满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
The pictures are deceiving and so is the wording of the rooms. It is not stated but it is clear the hotel is separate from the building with the pool and dining area. Dependable and annex rooms are exactly the same (as stated by staff when asked). The fact that prices are different and labelled different is a con. The room is basic. Good wardrobe space. The staff were all great. As mentioned, the room is in a separate building and it is not manned at all. The lift is small. It can take two people and two suitcases. There is a mini fridge which is handy. Breakfast wasn't great. The placed looked pretty empty and they probably would have done well to have upgraded anyone in that building to the main building. The pool was quite empty and no idiots trying to leave towels to hog lounges. It is, however, very small so people playing ball games or families end up taking up a lot of the space. It is not manned but there is a phone to call up. Pool toilets dont appear to be regularly checked. The area is picturesque and there are so many excellent restaurants around (including in the main building).
Gulnaz
2024 年 7 月入住 3 晚
10/10 超赞
Alessio
2024 年 7 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Alessio
2024 年 7 月入住 1 晚
10/10 超赞
Lucy
与配偶出行
2024 年 7 月 17 日
满意:员工和服务、服务设施、住宿条件和设施
Lovely area. Loved our room although could have been a tiny bit cleaner /dusty and couple hairs :( other than that was perfect. Gave me and my partner a bottle for our anniversary and the view from the room was stunning. We will be back next year!
Lucy
2024 年 7 月入住 4 晚
8/10 还可以
Massimo
2024 年 6 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Massimo
2024 年 6 月入住 1 晚
10/10 超赞
Francesco
团体旅客
2024 年 4 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Front desk night person was the best host.
Francesco
2024 年 4 月入住 2 晚
8/10 还可以
Francesca
2023 年 12 月 10 日
Francesca
2023 年 12 月入住 1 晚
8/10 还可以
Jamila
2023 年 11 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jamila
2023 年 10 月入住 2 晚
8/10 还可以
Crister
2023 年 10 月 22 日
满意:员工和服务
Maybe value for money
Old hotel but renovated rooms which are okay for the price. Poor breakfast.