Amazing place to go to, facilities and the staff were amazing, the beach was beautiful during the day and night, comfortable accommodation and food was in abundance and the drinks, all in all 5* from me
Peter
於 2024 年 6 月住了 7 晚
10/10 優異
Trizah
2024年4月7日
Trizah
於 2024 年 4 月住了 3 晚
10/10 優異
Andrea
伴侶同遊
2023年12月28日
讚好:整潔度、職員與服務和住宿狀況
Andrea
於 2023 年 12 月住了 4 晚
8/10 不錯
Ronny
2021年11月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Paradis på Neptune
Dette var igjen et fantastisk opphold. Servicen var upåklagelig, renholdet var likeså. Maten var også bra. Ikke så bra som tidligere opphold, men tipper at når hotellene generelt i Kenya slutter å blø på grunn av Coronaen så blir det nok samme standard som tidligere. Gleder meg allerede til å komme tilbake.
Ronny
於 2021 年 10 月住了 6 晚
4/10 欠佳
真實旅客
多人同遊
2019年6月26日
讚好:職員與服務
不滿:整潔度和住宿狀況
Beautiful looking. Clean pools. Friendly and welcoming staff. Amazing white sand beach. Aggressive monkeys. Appalling food hygiene - got ill on 2nd day. Left on 4th morning when I was well enough to travel. Hot food not actually hot. Orange juice watered down so it was a pale yellow colour. Flies everywhere in the food pavilion in and around the buffet. A lot of food not covered. Salads etc not kept in cool cabinet, just out in the open. Tablecloths filthy and not changed while we were there. Ridiculous pre booking required for pizzeria including ordering food 24 hours in advance.
真實旅客
於 2019 年 6 月住了 8 晚
8/10 不錯
真實旅客
2019年5月1日
真實旅客
於 2019 年 4 月住了 5 晚
6/10 一般
真實旅客
2019年3月21日
讚好:職員與服務
真實旅客
於 2019 年 3 月住了 4 晚
8/10 不錯
Juha
2019年1月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Juha
於 2019 年 1 月住了 2 晚
10/10 優異
Hana (London)
2018年9月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Neptune Paradise holidays
Stunning beach, great location, spacious and very clean room, nice and friendly staff, just perfect holidays. I also did 2 days Safari in Tsavo East and day trip to Mombasa town and Haller Park where you can feed giraffes.Marco Polo agency is just accross the road.
Hana
於 2018 年 8 月住了 6 晚
8/10 不錯
GREGOIRE
2018年8月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Bon rapport qualité prix
Complexe sympa. Chambres moyennes mais bonne literie et au calme. Mention très bien à tout le staff restaurants et bars.
GREGOIRE
於 2018 年 8 月住了 10 晚
10/10 優異
真實旅客
2018年7月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Diani beach is a gem
Amazing beach front ! white sands, clean and good food.
真實旅客
於 2018 年 7 月住了 1 晚
6/10 一般
真實旅客
2018年7月30日
讚好:職員與服務
不滿:整潔度
The setting is amazing. The hotel, itself, is okay. The food needs improvement as do the quality of the included drinks. The rooms are average. The staff is wonderful. Overall, I would recommend this place, but it's definitely not a 4 star place.
真實旅客
於 2018 年 7 月住了 6 晚
8/10 不錯
Chris (Zürich, Schweiz )
2018年3月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
All inclusive Hotel am weissen Sandstrand
Die Hotelanlage ist gepflegt und liegt an einem weissen, breiten Sandstrand. Der Service ist für afrikansiche Verhältnisse effizient und auch äusserst herzlich und zuvorkommend. Wir hatten All Inclusive gebucht und das Essen war abwechslungsreich. Es gab für jeden Geschmack immer etwas, frische Gemüse, Salate und verschiedene Fleischsorten. Wir haben uns sehr wohl gefühlt und kommen gerne wieder!
Chris
於 2018 年 3 月住了 7 晚
10/10 優異
真實旅客
2018年2月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Gorgeous all-inclusive resort on pristine beach
Wonderful! Looking forward to staying at Neptune again.
真實旅客
於 2018 年 2 月住了 2 晚
10/10 優異
Rebecca (Milano)
2018年1月7日
讚好:職員與服務、住宿狀況和客房舒適度
Sentirsi a casa
abbiamo passato 6 bellissimi giorni in questo resort.Dal primo minuto ci siamo sentite a casa e coccolate.il personale è molto gentile e disponibile e l'animazione è super.tutto il giorno ci sono un sacco di attività divertenti e gli animatori ci hanno coinvolte con estrema gentilezza e professionalità.ci siamo divertite da subito e per tutta la vacanza facendo sempre cose diverse.ogni sera c'è uno spettacolo diverso.la camera era spaziosa e comodissima.i diversi bar e ristoranti danno la possibilità di avere in ogni momento quello che si desidera.la spa offre molti trattamenti ed è pulita e in una posizione strategica.la spiaggia è facilmente accessibile e molto sicura,sempre controllata.grazie a Happy John,Daniel,Ronnie,MK,Alibaba,Ken,Andy,Moses e tutti gli altri per la bellissima vacanza.
Rebecca
於 2017 年 12 月住了 5 晚
10/10 優異
Marina (Milano)
2017年12月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Relax e armonia estetica sull'Oceano Indiano
Mio marito e io ci siamo trovati molto bene, una settimana a cavallo di Natale 2017. Eravamo stanchi e volevamo solo riposarci in un bel posto all inclusive tra la natura. Così è stato!
Marina
於 2017 年 12 月住了 7 晚
10/10 優異
Marf (London)
2017年12月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Awesome location and Excellent Service
I stayed at Neptune Paradise Hotel and Spa - I was very delighted with the service. The smiling and friendly staff made my stay at the hotel very pleasant. The range of activities available on site makes are fun and make the time fly by fast. I had a great time at the hotel and would definitely recommend it to all my friends and family.
Thank you Staff of Neptune Hotel for making my holiday awesome.
Marf
於 2017 年 12 月住了 10 晚
10/10 優異
lilu (london)
2017年12月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lovely hotel with beautiful grounds.
It was a very nice stay. Easy to get around and lots to do. We enjoyed the food and the whole ambience.
I would definitely recommend.
lilu
於 2017 年 12 月住了 4 晚
8/10 不錯
Winnie (Nairobi )
2017年8月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing hotel!
Beautiful hotel with clean white sand beach. The staff is very helpful and amazing. Beautiful ambience. I'm definitely coming back!
Winnie
於 2017 年 8 月住了 2 晚
8/10 不錯
Kanti
2017年7月24日
讚好:職員與服務
Kanti
於 2017 年 7 月住了 4 晚
8/10 不錯
Stephanie
2017年6月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Empfehlenswert
Einziges Minus sind die nervigen Beach-Boys am Strand. Ansonsten eine wunderschöne Anlage mit tollem Service. Essen war nichts für Veganer und könnte auch ein bisschen abwechslungsreicher sein. Vor allem das Frühstück bot wenig Abwechslung. Wer jedoch Pancakes, Waffeln und Omelettes liebt, kommt hier auf seine Kosten.
Stephanie
於 2017 年 5 月住了 9 晚
10/10 優異
Poppa Jones (Texas)
2017年4月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Texan's in Paradise
We stayed in the garden area in two upstairs rooms. Very clean and was comfortable with outside balcony. Basically just used the place for sleeping. If we didnt have anything planned for the day we spent time at the large pool with swim up bar. Douglas is a great guy and he took care of us while we were there. When the pool closes at 6 PM, we just headed over to the main bar and Gerald was the man of the hour. The Resort had entertainment at 9 PM every night that we were there and was awesome. All of the Resort staff was great to us and restaurants were very impressive.
Buffet style with all kinds things to try. The resort can make arrangements for fishing, snorkeling, scuba diving, etc.
Poppa Jones
8/10 不錯
Zak (London)
2017年3月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful Grounds, excellent staff
The hotel was extremely welcoming and each staff member does their bit to make you feel welcome. The grounds are very pleasing and relaxing.
Zak
4/10 欠佳
Karl (Dubai )
2017年3月7日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Fell well below my expectation
-Overall I would not come back here again, I was not impressed
Staff: Most of the staff in the restaurant were not attentive and were very slow in processing orders. The staff at the cooking station were not friendly. On the other hand, the security guards along the beach area were talkative to the point they would not leave us alone which I found to be very annoying when I travel so far away to relax, rather then to be constantly distrubed
Food Quality: The food quality was utterly disappointing to such an extent that I would not feed it to my pet. The food has absolutely no taste whatsoever and needs drastic improvement
Checking time: the checking time took way too long, approx 45 minutes
Room design: the rooms need to be renovated and updated. Toilet did not flush properly
Karl
10/10 優異
Gregory
2017年1月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Gem in gula beach
The location , the food, the servers, the beach!! Everything is incredible! This place is a gem! I want to go back !!