08/11/24 The FIRST thing: The reserved room was not available when we got there. I am handicapped and they tried to put me upstairs. In the case of a fire or other emergency that would have been bad. They upgraded the room to a jacuzzi suite, fine. I was happy about that. BUT as Soon as my husband opened the door, Mold and MILDEW in my face smell! No way in the world would I get in that mildewy thing! The jets were black on the INSIDE! The ac vents were also moldy! My husband was tired - 64 YO, already unpacked the car, had most things put away for the night and I was scared to stay in the room, he was VERY upset at the whole drama thing - the wait at the front already got him un nerved. I told him He nor I didn't need that with the asthma! I was right but there was no one to help him transfer everything to ANOTHER room across the way, WHICH ALSO had a mold smell, but not as strong... it was 10 pm we were tired, too old to be on the road that late and HAD to stay! The ULTIMATE problem with that was when my husband got out of bed that morning a LIVE ROACH was in the bed with him! HE about flipped his head! The Night Clerk did EVERYTHING to help us, and the issues went ON AND ON! She was kind and heartfelt but that did NOT solve the issues and it took this long to find decent words to explain this, without cussing about this like a maniac I am not sure I will ever stay at a LQ again. If I could give it a neg 10 stars I would. Will never stay in Alabama again.