Thieves. Would not refund my money and took payment for a room I did not stay in. Will never stay at a best western anywhere.
Christine
8/10 不錯
Timothy
2025年1月21日
讚好:職員與服務
不滿:設施服務
Pretty nice rooms, some updateing has been done. Comfortable beds, the first room they gave me did not have a refrigerator, new room I was given did not have a glass bottom in microwave. Not bad, Seen Worse.
Timothy
於 2025 年 1 月住了 4 晚
2/10 很差
Ireonna
商務旅客
2025年1月18日
不滿:整潔度、職員與服務和住宿狀況
I like that it was quiet and I don’t like the stay
Ireonna
於 2025 年 1 月住了 1 晚
8/10 不錯
Yassir
2025年1月17日
讚好:整潔度和住宿狀況
Yassir
於 2025 年 1 月住了 1 晚
2/10 很差
Marrius
2025年1月15日
不滿:整潔度、職員與服務和住宿狀況
Marrius
8/10 不錯
gerardo
2025年1月9日
讚好:職員與服務
gerardo
於 2024 年 12 月住了 1 晚
2/10 很差
Tyler
親子同遊
2025年1月8日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Mini fridge was leaking soaking the entire carpet floor, only sheets on the bed (they had no blankets or real pillows) microwave didn’t have glass plate inside to be able to cook food, they had no shampoo/conditioner. The manager Serina refused to give me my deposit bc I left two dollar general bags of trash by the door bc I didn’t have trash bags or a trash can and the man who was working night shift told us to sit it by the room door. The manager also refused to let me back into my room for the last few hours of my stay to the point I had to call the police and corporate to be able to get back into my room. I took pictures of the CLEAN room. I will NEVER stay here again. That woman shouldn’t have a job after how unprofessional and nasty she acted today.
Tyler
於 2025 年 1 月住了 1 晚
4/10 欠佳
John (Batavia)
2025年1月7日
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
They had to move me to 3 different rooms to get me one with a working TV. No cups in room. Rusty fixtures. Broken microwave.
John
於 2025 年 1 月住了 1 晚
10/10 優異
Freddy
伴侶同遊, 商務旅客
2025年1月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and comfortable
Freddy
於 2024 年 12 月住了 1 晚
10/10 優異
Heather
2025年1月3日
Heather
於 2025 年 1 月住了 1 晚
10/10 優異
Lisa
2025年1月1日
Lisa
於 2024 年 12 月住了 1 晚
4/10 欠佳
Kathleen
家人同遊
2024年12月24日
讚好:住宿狀況
不滿:整潔度、職員與服務和設施服務
In staying in this hotel I initially started with a couple days and wound up staying a week, management gave nothing but excuses Everytime I complained about the issues. They only offered to take a couple dollars a night off my stay with in my opinion was horrible customer service. They didn't have no clean towels for days . Housekeeping refused to clean my room even tho I complained and asked it still didn't get done. Breakfast went from a few things to only coffee.. and when breakfast was served it be cereal no milk, moldy bread no butter or jam, no juice no nothing no fruit or anything by the 5th day it was down to cofee only ...staff was rude and didn't care.Claimed they only cleaned rooms people checked out of. Had to continuously bother them to try and get clean towels and my room cleaned and still didn't get very far. Although the property and rooms are nice the service is horrible they don't even compensate for the troubles they cause you for not providing what they advertise. The third floor smelled strongly of weed reported management did nothing.This hotel needs to be restaffed. The hotel manager isn't listened to and allows her employees to disrespect her in front of guests and they tell her no they ain't doing nothing. And she allowed it to happen in front of me. I was amazed. If the manager doesn't have her role in place it shows why the rest of the employees act like they do cause she allows it.Summer was nice but as a manager, her employees don't respect her.
Kathleen
於 2024 年 12 月住了 3 晚
10/10 優異
Jean
2024年12月23日
Jean
於 2024 年 12 月住了 2 晚
2/10 很差
John
商務旅客
2024年12月20日
不滿:設施服務和住宿狀況
Breakfast was always half way put together and never ready by posted time,I filled my trash can in the room in 3 days so they just removed the can from room instead of changing the bag. Second day in the room all bath towels were removed including the clean towels.
The bed had no comforter just a thin bed sheet.
Horrible stay.
John
於 2024 年 12 月住了 5 晚
10/10 優異
Nabi
2024年12月19日
讚好:整潔度、職員與服務和住宿狀況
Nabi
於 2024 年 12 月住了 1 晚
10/10 優異
ATL
家人同遊
2024年12月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Highly recommend this property.
ATL
於 2024 年 12 月住了 1 晚
10/10 優異
Odis (Fresno)
2024年12月15日
讚好:整潔度、職員與服務和住宿狀況
Odis
於 2024 年 12 月住了 1 晚
6/10 一般
Gwendolyn (MILLBROOK)
伴侶同遊
2024年11月29日
Stay was ok
Gwendolyn
於 2024 年 11 月住了 3 晚
10/10 優異
Henry
家人同遊, 商務旅客
2024年11月25日
Good
Henry
於 2024 年 11 月住了 2 晚
10/10 優異
brandy
2024年11月25日
brandy
於 2024 年 10 月住了 28 晚
2/10 很差
Julian
2024年11月23日
Julian
於 2024 年 10 月住了 2 晚
6/10 一般
Thomas
伴侶同遊
2024年11月23日
讚好:職員與服務
不滿:整潔度
Price is very good, breakfast was decent. Beds were comfortable. Lacked internet connection
Thomas
於 2024 年 11 月住了 1 晚
10/10 優異
John
伴侶同遊
2024年11月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Front desk were wonderful thanks
John
於 2024 年 11 月住了 1 晚
10/10 優異
Allison
家人同遊, 親子同遊, 伴侶同遊
2024年11月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff is awesome, especially the front desk lady at night!