I had a disappointing experience with housekeeping at Radisson Blu Mall of America hotel. They did not replenish coffee and tea, and the coffee cups were left dirty instead of being washed or replaced. Additionally, they removed two full sets of bathroom amenities (shower gel, shampoo, conditioner, and lotion) and only left behind one half-used set.
Despite tipping $10 for two days in a row, the service did not improve, so I stopped tipping on the last day. The housekeeping staff also did not speak English, only Spanish, and were quite rude when I tried to communicate my concerns. For a hotel of this level, I expected much better service.
On a positive note, Madeline at the front desk was very helpful and professional. I appreciated her assistance, but overall, the housekeeping issues made my stay less enjoyable. I hope management improves in this area.