The staff was super friendly and knowledgeable. Valets were quick and helpful. Hotel restaurant was delicious
Nan
於 2024 年 9 月住了 3 晚
10/10 優異
Shelia
2024年9月12日
讚好:整潔度、職員與服務和住宿狀況
Shelia
於 2024 年 9 月住了 1 晚
6/10 一般
Michele
家人同遊
2024年9月7日
讚好:整潔度
不滿:職員與服務和住宿狀況
Check in was horrible! They couldn’t find our reservation and when I showed the info on my phone they said I had the dates wrong. They were not wrong. Then they found us and told me I said my last name wrong!!!!! The room was ok. It was missing pillows and towels! We were on the Milwaukee Street side which was loud from bars and cars. There was no room service menu so we were not aware that the hotel had room service. The restaurant was a nightmare with horrible service! We went for breakfast on Sunday and it wasn’t very busy. It took 1.5 hours to get eggs. We couldn’t get coffee refills because we couldn’t find the wait staff. They put the cream in before they deliver to the table. My husband takes his coffee black and was forced to drink it with cream as no one came back to the table. It was all around a terrible experience! This makes me sad considering how expensive everything is. Also had to pay $10 a day for WiFi when they advertised free WiFi. The only thing that works great there is the valet service. $40 a day plus tip. They work super hard and are on top of their game! Not sure I would stay there again considering the total experience! Definitely not worth $300 a night.
Michele
於 2024 年 8 月住了 2 晚
10/10 優異
Heather (Minocqua)
2024年7月31日
讚好:整潔度、職員與服務和住宿狀況
Heather
於 2024 年 7 月住了 3 晚
2/10 很差
Lenae
家人同遊
2024年7月30日
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
We booked a queen double (paying 565!), and when we arrived at the hotel they said there was a leak in the room and had to put us in a king - no more doubles available. They said they would bring a cot(s) for our children, only to arrive back later that night, no cots were delivered and when we called the front desk they informed us they did not have any available. The worst night of sleep on the floor in a hotel - has to be the grossest thing ever! Do better!
Lenae
於 2024 年 7 月住了 1 晚
10/10 優異
Cliff
2024年7月22日
Cliff
於 2024 年 7 月住了 1 晚
6/10 一般
Tara (New York)
2024年7月14日
Nice people but outlets didn’t work
Tara
於 2024 年 7 月住了 1 晚
10/10 優異
Valerie (seattle)
多人同遊
2024年6月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Super friendly staff. Great rooms.
Valerie
於 2024 年 6 月住了 2 晚
10/10 優異
Joshua
2024年6月9日
Joshua
於 2024 年 6 月住了 1 晚
10/10 優異
Jillian
商務旅客
2024年5月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Greg and check in was phenomenal! After a long day of delayed flights and my luggage being missing, they were exceptional on check in. The room is gorgeous and clean! My service at the hotel restuarant was great as well, Shaun was an excellent server and the steak was delicious! I didn't have my luggage, but they sent me up a robe and slippers. Seriously 10 out of 10!
Jillian
於 2024 年 5 月住了 1 晚
10/10 優異
Shanan (Janesville)
2024年4月22日
Shanan
於 2024 年 4 月住了 1 晚
8/10 不錯
Valejo (Las Vegas)
家人同遊
2024年4月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing rooms, in a great location. Outside noise comes through the windows all night long, and the heater in the room sounds like someone’s trying to break in, but other than those the hotel is very nice! Would definitely stay again
Valejo
於 2024 年 3 月住了 3 晚
10/10 優異
Larry
家人同遊
2024年3月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Larry
於 2024 年 3 月住了 1 晚
10/10 優異
Michael
2024年3月8日
Michael
於 2024 年 3 月住了 1 晚
10/10 優異
Omar
2024年3月3日
讚好:整潔度、職員與服務和住宿狀況
The rooms are huge
Omar
於 2024 年 3 月住了 1 晚
10/10 優異
Michael
2024年2月5日
Michael
於 2024 年 2 月住了 1 晚
2/10 很差
Ricardo
2024年1月29日
不滿:整潔度和住宿狀況
Ricardo
於 2024 年 1 月住了 1 晚
10/10 優異
Monette
2023年12月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Monette
於 2023 年 12 月住了 2 晚
10/10 優異
Jake
家人同遊
2023年11月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jake
於 2023 年 11 月住了 1 晚
8/10 不錯
Robert
2023年11月13日
讚好:整潔度、職員與服務和住宿狀況
不滿:客房舒適度
Robert
於 2023 年 11 月住了 1 晚
10/10 優異
Colleen
2023年10月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Colleen
於 2023 年 10 月住了 1 晚
10/10 優異
Lukas
伴侶同遊
2023年9月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Pretty close walk to anywhere to do anything and pick from a lot of restaurants and bars walking distance... hotel it self is very rasy to navigate and room was very clean and welcoming.... huge room and surprisingly big bathroom... really nice property
Lukas
於 2023 年 9 月住了 1 晚
10/10 優異
Michael
多人同遊
2023年8月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was very friendly. Room and amenities were great. Had Oggies for breakfast/room service and it was delicious!
Michael
於 2023 年 8 月住了 1 晚
10/10 優異
Brenda
2023年7月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Hotel in downtown Milwaukee
We came from AZ for the Harley Davidson festival. The Metro was a perfect location near Veteran’s Park. The associates at the Hotel were super friendly, knowledgeable and helpful. Arika at the front desk helped me get my Harley event tickets printed from my email. She was super friendly, has a great smile/personality and I was so happy the next morning when she was working so we could let her know how much we appreciated her.