DISAPPOINTED & MISLEADING: MISSED OPPORTUNITY
As a seasoned traveler, I’m comfortable staying in simple accommodations as long as they’re well-executed. Unfortunately, this property fails on several levels. It’s a missed opportunity that misleads guests and falls far short of the standards expected from a location marketed as part of Deer Valley Resort. MISLEADING LOCATION:
The claim that this property is a “1-minute walk” from Deer Valley Resort is blatantly false. It’s a 58-minute trek through snow, isolating guests far from where they intended to be. With no shuttle service to the resort, guests are left stranded without transportation. This deceptive marketing led us to an inconvenient and frustrating stay. SUBPAR FACILITIES
The accommodations are more akin to poorly maintained dorms than mountain retreats:Floors: Cold, cheap linoleum. Furniture: Basic Walmart-quality with no effort to create a cozy atmosphere. Lighting: Harsh, sterile, and uninviting. Dimmers could improve this drastically.
Kitchen: A tiny coffee maker and a stove that takes 20 minutes to cook eggs and 40 minutes for bacon.
Bathrooms: Minimal counter space, short hospital-style curtains, and no towel hooks.Bedrooms: No TVs or full-length mirrors.AMENITIES? Stiff, gym-grade linens.
A smelly laundromat instead of in-unit washers/dryers.
No dishcloths, safes, or other essentials.POORLY TRAINED STAFF: During peak season, the “supervisor” was on vacation, leaving undertrained staff to manage.