We had a terrible experience in this hotel. The bed sheets had blood stains on them (can provide pictures if needed). Hotel seems to be under staffed. I don’t think the sheets were changed. Had bad experience with the airport shuttle as well. Not recommended and don’t think Expedia should recommend this hotel. Absolutely disappointed.
Amartya
2025 年 3 月入住 2 晚
10/10 超赞
Svetlana
2025年04月2日
满意:清洁度、员工和服务、住宿条件和设施
Nice and quiet, but a bit far from shopping and dining.
Svetlana
2025 年 4 月入住 1 晚
10/10 超赞
stan
与家人出行
2025年04月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing hotel, breakfast very good.
I recommend.
stan
2025 年 3 月入住 14 晚
10/10 超赞
leoanrd
2025年04月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property is conveniently close to the airport also while being close to authentic Minaj food spots. Bored Cuban, Latin Cafe 2000.
leoanrd
2025 年 3 月入住 1 晚
8/10 还可以
Videlyn
2025年03月31日
Nice view of the room
Videlyn
2025 年 3 月入住 1 晚
10/10 超赞
Theresa Yvette
与家人出行
2025年03月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
They have great customer service
Theresa Yvette
2025 年 3 月入住 1 晚
6/10 一般
Joana
与配偶出行
2025年03月31日
满意:清洁度、员工和服务、服务设施
Nice place just needs some upgrades and fresh paint
Joana
2025 年 3 月入住 1 晚
10/10 超赞
Patricia,Fort Myers
与配偶出行
2025年03月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Place is perfect place to park before a cruise. They have parking and you take the transport to cruise. I went through a 3rd party for the parking and only paid 7.95 a day.
Patricia
2025 年 2 月入住 1 晚
2/10 糟糕
Jesely
与家人出行
2025年03月31日
满意:员工和服务
不满意:住宿条件和设施
This property is really outdated, ac didn't work on my first room, 2nd room was cool enough but not cold, ice machines dont work. Phones didnt work di ehen try to report issues with the room had to call from my cell phone and never answered, i was bit expecting this from hilton
Jesely
2025 年 3 月入住 3 晚
10/10 超赞
Jackie
与家人出行
2025年03月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and helpful friendly staff.
Nice amenities.
I used the gym and grabbed coffee after.
There was a nice outside bar by the pool.
Nice bartenders
Jackie
2025 年 2 月入住 1 晚
10/10 超赞
weida,rancho cucamonga
2025年03月30日
满意:清洁度、员工和服务、住宿条件和设施
weida
2025 年 3 月入住 2 晚
10/10 超赞
Shannon,Saint Clair Shores
与配偶出行
2025年03月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Karla and Malcolm at the pool bar provided amazing customer service and had great bartender chemistry! S. Thomas Detroit, MI
Shannon
2025 年 3 月入住 1 晚
6/10 一般
Kathy
与配偶出行
2025年03月30日
满意:员工和服务
Just average breakfast buffet way to expensive nothing at hotel worth what we paid
Kathy
2025 年 1 月入住 1 晚
8/10 还可以
jorge
2025年03月30日
满意:住宿条件和设施,清洁度
jorge
2025 年 3 月入住 2 晚
4/10 很差
SANDY
2025年03月30日
不满意:清洁度、员工和服务、住宿条件和设施
SANDY
2025 年 3 月入住 2 晚
2/10 糟糕
Dilip
与家人出行
2025年03月30日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The mirror was broken in the bathroom, floor carpet was very dirty, one of the bed covers had red color filthy stain-very dirty, bath tub had red stain. The hotel to Airport shuttle doesn't follow first-come-first serve. It happens to us twice! The shuttle driver allowed the cabin crew who came after us. Allthough we were waiting for a shuttle before the cabin crew. Only the Hotel manager said will report to the shuttle company’s manager actually nothing happened.
Dilip
2025 年 3 月入住 2 晚
10/10 超赞
Jenine
2025年03月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pet friendly
Jenine
2025 年 3 月入住 1 晚
10/10 超赞
Deepika
与家人出行
2025年03月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good
Deepika
2024 年 12 月入住 1 晚
8/10 还可以
Juan Pablo
与配偶出行, 商务旅客
2025年03月28日
满意:服务设施
Just ok for a quick travel plan
Juan Pablo
2025 年 3 月入住 2 晚
8/10 还可以
MARIO
2025年03月28日
满意:员工和服务,清洁度
Nn
MARIO
2025 年 3 月入住 7 晚
8/10 还可以
Randall
团体旅客, 商务旅客
2025年03月27日
满意:员工和服务,清洁度
I think a hand of spray paint could be applied to the main entrance sliding door. The broken panel of the lift interior lower wall could be replaced. Or replace all.
The high chair had stains. It could use a new upholstery.