Since the area of the hotel is on no parking zone I contacted the hotel on Expedia regarding nearby parkings but they never replied. The hotel’s email address was down so I got no help with parking. The room was very dusty and full of mosquitoes. The bathroom has a glass door which was uncomfortable. The restaurant’s menu was very limited with mostly burger and club sandwiches. Unfortunately the pizza wasn’t good either. The buffet breakfast was good and the restaurant staff was very friendly and kind. The property has many stairs so keep that in mind if you have any kind of knee injuries.
Armineh
2024 年 9 月入住 2 晚
8/10 还可以
Andreia
2024 年 8 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ar condicionado não esfriava mto! Box de banheiro apertado… tinha quarto que só tinha banheira sem chuveiro…
A localização, atendimento excelente!!
Andreia
2024 年 8 月入住 1 晚
10/10 超赞
Rohan
与家人出行
2024 年 8 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rohan
2024 年 8 月入住 2 晚
10/10 超赞
JORGE OCTAVIO,OAXACA
与配偶出行
2024 年 7 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ubicación. Y extraordinario servicio. Muy buen restaurante
JORGE OCTAVIO
2024 年 7 月入住 2 晚
10/10 超赞
Lucia
2024 年 7 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lucia
2024 年 7 月入住 2 晚
10/10 超赞
James
2024 年 7 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Staying in the Sassi
This is a property in the Sasso Caveoso in Matera, the most incredible and one of the most ancient places on earth. The views of the Sassi and the caves are incredible and the room carved in the rock was spacious and comfortable. I would have added a TV close to the bed and a second sink in the bathroom but altogether the place is great. Very good service ans evryone is superfriendly and helpful. Also great the breakfastr buffet
James
2024 年 6 月入住 2 晚
10/10 超赞
Filomena
团体旅客
2024 年 6 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Filomena
2024 年 6 月入住 1 晚
10/10 超赞
Thomas
2024 年 6 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
We had a wonderful stay. Excellent location. Service was outstanding, super friendly, and helpful. Very classy. Hope we can return here again someday. Highly recommend.
Thomas
2024 年 6 月入住 1 晚
8/10 还可以
Heidi,Palm Beach Gardens
与家人出行
2024 年 5 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was beautiful but lacked lighting so it was difficult to see at night. The staff is absolutely lovely and very helpful.
Heidi
2024 年 5 月入住 2 晚
10/10 超赞
James
2024 年 3 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
James
2024 年 3 月入住 3 晚
8/10 还可以
真实旅客
2023 年 10 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel lindo mas pouco prático (como toda a cidade)
Ficamos apenas um dia/noite. Hotel é lindíssimo, o atendimento é excepcional. Só duas coisas importantes, não tem ar condicionado nos quartos (então se pegar dia quente passa calor - foi o meu caso) e a cidade só tem escada, pra ir pro quarto são muitas escadas, então vá com pouca bagagem.
真实旅客
2023 年 10 月入住 1 晚
10/10 超赞
LUIZ
2023 年 10 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
LUIZ
2023 年 10 月入住 2 晚
10/10 超赞
Rosanna
与配偶出行
2023 年 10 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Parfait pour une nuit sympathique et romantique
Rosanna
2023 年 10 月入住 2 晚
10/10 超赞
denalda
与配偶出行
2023 年 9 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is lovely. Room was great and the staff was really helpful. And the view from our room was breathtaking. Highly recommend
denalda
2023 年 9 月入住 1 晚
8/10 还可以
Hervé
2023 年 8 月 1 日
Hervé
2023 年 7 月入住 1 晚
4/10 很差
jitendra
2023 年 7 月 17 日
满意:清洁度
jitendra
2023 年 7 月入住 1 晚
10/10 超赞
martin
2023 年 6 月 18 日
martin
2023 年 6 月入住 1 晚
8/10 还可以
Xavier
2023 年 6 月 18 日
Xavier
2023 年 6 月入住 3 晚
4/10 很差
pascal
与配偶出行
2023 年 5 月 28 日
不满意:住宿条件和设施,员工和服务
L hôtel est très bien situé, dans le cœur historique de la ville
Le personnel n est pas à la hauteur pour un hôtel 5 étoiles…. Très cher pour les prestations offertes
Notre suite a eu des odeurs d égouts pendant la totalité de notre séjour . Ces odeurs circulaient dans l ensemble de l hôtel , petit déjeuner….Aucun geste commercial n a été appliqué… c est scandaleux
pascal
2023 年 5 月入住 2 晚
10/10 超赞
Shawn,Fairfield
2023 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was excellent, very well trained and extremely helpful arranging for private tours, dinner reservation and transportation. Would highly recommend this place. The location is perfect and the staff just enhanced the whole experience.
Shawn
2023 年 5 月入住 2 晚
8/10 还可以
Patricia
与配偶出行
2023 年 5 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
Our room was a cave which was unique. Unfortunately, where the seating area was located in the back of the cave was very dark without proper lighting so a little depressing. The only way down is to leave your car at a garage and take the shuttle down that has to be booked. They don’t explain the charges for that ahead of time so the price of the garage and shuttle can add up!
Patricia
2023 年 5 月入住 2 晚
10/10 超赞
Jeongyun
与配偶出行
2023 年 3 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
아름다운 마테라에서 겪은 최고의 호텔
맞은편 산의 동굴들이 아주 잘 보이고 주변 명소와 가까움
친절한 직원들 및 신기한 동굴 분위기 방
조식 나오는 식당이 엄청 고급지고 유명한 곳 같으며 마테라 대표 디저트가 정말 맛있었다
주차 시설에 대한 안내도 메일 답변이 없으니 whatsapp으로 신속하고 정확하게 알림을 제공했으며 셔틀로 픽업도 완벽했다