Since the area of the hotel is on no parking zone I contacted the hotel on Expedia regarding nearby parkings but they never replied. The hotel’s email address was down so I got no help with parking. The room was very dusty and full of mosquitoes. The bathroom has a glass door which was uncomfortable. The restaurant’s menu was very limited with mostly burger and club sandwiches. Unfortunately the pizza wasn’t good either. The buffet breakfast was good and the restaurant staff was very friendly and kind. The property has many stairs so keep that in mind if you have any kind of knee injuries.
Armineh
於 2024 年 9 月住了 2 晚
8/10 不錯
Andreia
2024年8月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ar condicionado não esfriava mto! Box de banheiro apertado… tinha quarto que só tinha banheira sem chuveiro…
A localização, atendimento excelente!!
Andreia
於 2024 年 8 月住了 1 晚
10/10 優異
JORGE OCTAVIO (OAXACA)
伴侶同遊
2024年7月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ubicación. Y extraordinario servicio. Muy buen restaurante
JORGE OCTAVIO
於 2024 年 7 月住了 2 晚
10/10 優異
Lucia
2024年7月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lucia
於 2024 年 7 月住了 2 晚
10/10 優異
James
2024年7月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Staying in the Sassi
This is a property in the Sasso Caveoso in Matera, the most incredible and one of the most ancient places on earth. The views of the Sassi and the caves are incredible and the room carved in the rock was spacious and comfortable. I would have added a TV close to the bed and a second sink in the bathroom but altogether the place is great. Very good service ans evryone is superfriendly and helpful. Also great the breakfastr buffet
James
於 2024 年 6 月住了 2 晚
10/10 優異
Filomena
多人同遊
2024年6月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Filomena
於 2024 年 6 月住了 1 晚
10/10 優異
Thomas
2024年6月14日
讚好:整潔度、職員與服務和住宿狀況
We had a wonderful stay. Excellent location. Service was outstanding, super friendly, and helpful. Very classy. Hope we can return here again someday. Highly recommend.
Thomas
於 2024 年 6 月住了 1 晚
8/10 不錯
Heidi (Palm Beach Gardens)
家人同遊
2024年5月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was beautiful but lacked lighting so it was difficult to see at night. The staff is absolutely lovely and very helpful.
Heidi
於 2024 年 5 月住了 2 晚
10/10 優異
James
2024年3月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
James
於 2024 年 3 月住了 3 晚
8/10 不錯
真實旅客
2023年10月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel lindo mas pouco prático (como toda a cidade)
Ficamos apenas um dia/noite. Hotel é lindíssimo, o atendimento é excepcional. Só duas coisas importantes, não tem ar condicionado nos quartos (então se pegar dia quente passa calor - foi o meu caso) e a cidade só tem escada, pra ir pro quarto são muitas escadas, então vá com pouca bagagem.
真實旅客
於 2023 年 10 月住了 1 晚
10/10 優異
LUIZ
2023年10月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
LUIZ
於 2023 年 10 月住了 2 晚
10/10 優異
Rosanna
伴侶同遊
2023年10月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Parfait pour une nuit sympathique et romantique
Rosanna
於 2023 年 10 月住了 2 晚
10/10 優異
denalda
伴侶同遊
2023年9月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is lovely. Room was great and the staff was really helpful. And the view from our room was breathtaking. Highly recommend
denalda
於 2023 年 9 月住了 1 晚
8/10 不錯
Hervé
2023年8月1日
Hervé
於 2023 年 7 月住了 1 晚
4/10 欠佳
jitendra
2023年7月17日
讚好:整潔度
jitendra
於 2023 年 7 月住了 1 晚
10/10 優異
martin
2023年6月18日
martin
於 2023 年 6 月住了 1 晚
8/10 不錯
Xavier
2023年6月18日
Xavier
於 2023 年 6 月住了 3 晚
4/10 欠佳
pascal
伴侶同遊
2023年5月28日
不滿:職員與服務和住宿狀況
L hôtel est très bien situé, dans le cœur historique de la ville
Le personnel n est pas à la hauteur pour un hôtel 5 étoiles…. Très cher pour les prestations offertes
Notre suite a eu des odeurs d égouts pendant la totalité de notre séjour . Ces odeurs circulaient dans l ensemble de l hôtel , petit déjeuner….Aucun geste commercial n a été appliqué… c est scandaleux
pascal
於 2023 年 5 月住了 2 晚
10/10 優異
Shawn (Fairfield)
2023年5月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was excellent, very well trained and extremely helpful arranging for private tours, dinner reservation and transportation. Would highly recommend this place. The location is perfect and the staff just enhanced the whole experience.
Shawn
於 2023 年 5 月住了 2 晚
8/10 不錯
Patricia
伴侶同遊
2023年5月10日
讚好:整潔度、職員與服務和住宿狀況
Our room was a cave which was unique. Unfortunately, where the seating area was located in the back of the cave was very dark without proper lighting so a little depressing. The only way down is to leave your car at a garage and take the shuttle down that has to be booked. They don’t explain the charges for that ahead of time so the price of the garage and shuttle can add up!
Patricia
於 2023 年 5 月住了 2 晚
10/10 優異
Jeongyun
伴侶同遊
2023年3月19日
讚好:整潔度、職員與服務和住宿狀況
아름다운 마테라에서 겪은 최고의 호텔
맞은편 산의 동굴들이 아주 잘 보이고 주변 명소와 가까움
친절한 직원들 및 신기한 동굴 분위기 방
조식 나오는 식당이 엄청 고급지고 유명한 곳 같으며 마테라 대표 디저트가 정말 맛있었다
주차 시설에 대한 안내도 메일 답변이 없으니 whatsapp으로 신속하고 정확하게 알림을 제공했으며 셔틀로 픽업도 완벽했다