Very friendly and helpful staff .
Very special decoration .
YIN HUNG ANTHONY
於 2024 年 2 月住了 3 晚
10/10 優異
Eugenia
伴侶同遊
2024年12月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had the most incredible stay at Pianelle Resort. It was nothing short of magical.. Matera is a very special and unique place and Pianelle Resort made it even more extraordinary in every way -from the lovingly preserved, stylishly beautiful and thoughtfully contemporary hotel design and architecture to outstanding hotel staffs, namely Saverio, Christian, Rocco, Linda and another breakfast staff whose name slipped my mind. They are most hospitable, knowledgeable, patient, warm, thoughtful and helpful during our stay. The beautiful and thoughtfully designed Pianelle Resort and its amazing staffs makes for a destination in itself.
Matera is a very nice town. Pianelli has great location and great rooms. The rooms are well furnished and have cave style.
This is second stay in Pianelli in 2vyears.
Fayez
於 2024 年 10 月住了 1 晚
10/10 優異
Aubrea
多人同遊
2024年10月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very beautiful property that is truly unique. All rooms looked great. Staff went above and beyond for us. Hotel has been remodeled to be like new and does not have any old or musty smells.
Aubrea
10/10 優異
shawn
2024年10月15日
shawn
於 2024 年 9 月住了 1 晚
10/10 優異
Lara Abigail
伴侶同遊
2024年10月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The renovation and design of this property was stunning. Great parking service with supplemental charge, making the arrival and departure stress free. Nice check in and excellent breakfast service from Beatrice and Dom. Beatrice was exceptionally warm and welcoming!
Lara Abigail
於 2024 年 10 月住了 1 晚
10/10 優異
Felipe
家人同遊
2024年10月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wow!! What a location and the rooms are surprisingly good, have great decor and design. Amazing value
Felipe
於 2024 年 10 月住了 1 晚
10/10 優異
Pierre
2024年9月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
hotel 4etoile superbement décoré et aménagé.
notre chambre se situait dans une ancienne grotte. en plein Matera ancien ( les sassi).
excellent restaurant autour .
premier accueil un peu désinvolte manquant de professionnalisme mais repris ensuite par une autre personne parfaite.
bon petit déjeuner.
un conseil: ne visitez pas de grottes reconstituées avant l'hotel: vous ferez des cauchemars en pensant aux conditions d'habitat autrefois dans ces grottes...
appartement impressionnant de 60 m2.
Pierre
於 2024 年 9 月住了 2 晚
10/10 優異
Elizabeth
伴侶同遊
2024年9月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
What a special and unique property! We were absolutely blown away at the architecture of the town and the hotel, the design of the rooms and the hospitality. The breakfast was authentic and
Delicious. The staff was so friendly and beyond helpful in every way. We absolutely would stay again.
Elizabeth
於 2024 年 9 月住了 1 晚
10/10 優異
Rob
2024年9月11日
讚好:整潔度、職員與服務和住宿狀況
Perfect location. Great sized rooms. Great staff
Rob
於 2024 年 9 月住了 2 晚
10/10 優異
Carlo
多人同遊
2024年9月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautifully renovated property in the heart of everything you want to see. The room was unique and tastefully designed, staff was helpful and personable - a terrific experience al around
Carlo
於 2024 年 9 月住了 2 晚
10/10 優異
Nuria
家人同遊
2024年9月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente servicio e instalaciones. A unos pasos de restaurantes y bares y unas vistas impresionantes de la ciudad
Nuria
於 2024 年 9 月住了 1 晚
10/10 優異
Sarah
多人同遊
2024年9月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Absolutely wonderful hotel. Great location with a beautiful view. We stayed in the deluxe double room which was very spacious and although modern still maintained the authentic cave atmosphere. Breakfast was good. If driving, I would recommend the private secured parking deck option provided with the shuttle to the hotel. Well worth the 40 euros. Would recommend this hotel to anyone and would definitely stay here again!
Sarah
於 2024 年 9 月住了 1 晚
10/10 優異
Sam (Southbank )
2024年9月1日
讚好:整潔度、職員與服務和住宿狀況
The hotel has a wonderful ambience, fantastic friendly staff, truly lux designer rooms and an amazing position.
Sam
於 2024 年 8 月住了 2 晚
10/10 優異
Kevin (London)
2024年8月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fabulous, beautifully designed property at the heart of the town. Their garage and transport option was great - and the staff was lovely.
The rooms and the public rooms are thoughtfully designed by someone with great taste.
I particularly loved my room with the cave details. It was charming and very comfortable.
The breakfast was amazing ands the staff was charming.
Highly reccommend.
Kevin
於 2024 年 8 月住了 1 晚
10/10 優異
Simon
家人同遊
2024年8月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Simon
於 2024 年 8 月住了 2 晚
10/10 優異
Irini
2024年8月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic location, in the middle of sasso caveoso, and beautiful hotel. Staff super nice and delicious breakfast. Highly recommended!
Irini
於 2024 年 8 月住了 2 晚
10/10 優異
Jonathan (Manaus)
家人同遊
2024年8月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location , location and location.
Jonathan
於 2024 年 8 月住了 1 晚
10/10 優異
Paul
伴侶同遊, 多人同遊
2024年7月25日
讚好:整潔度、職員與服務和住宿狀況
WOW! This resort is simply stunning! Right in the heart of Matera, close to amazing dining, and very walkable through the streets. The hotel is very comfortable, stylish and you get a room in the rock! Blown away with the high level of finish, great air con and friendly staff.
Paul
於 2024 年 7 月住了 2 晚
10/10 優異
Scott
2024年7月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
One of the most unique and beautiful hotels I have stayed. Five star
Scott
於 2024 年 7 月住了 1 晚
10/10 優異
Sandra
伴侶同遊
2024年7月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was a very nice property—the room was pristine clean, comfortable and elegant. The breakfast was the best in Italy with great service. GRAZIE
Sandra
於 2024 年 7 月住了 2 晚
10/10 優異
Frans
2024年7月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Frans
於 2024 年 6 月住了 2 晚
10/10 優異
Barry
2024年6月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Well, it started off on the wrong footing, a mix up on the room type and single bed vs double bed. But this was quickly resolved via a gentleman called Rocco. Once i got settled in my wonderful cave dwelling with wonderful waterfall shower, i was right at home. The staff at this resort were all smiles and extremely helpful and accommodating. I couldn't fault any of them. I will single out Domenico and Bea and the head of housekeeping Asia as highlights of my comfortable stay. Asia's work along with her team in keeping your room fresh and tidy made my stay an absolute pleasure. All staff have beautiful welcoming smiles and were always happy to help.
I would recommend this hotel without hesitation. The breakfast was top notch and very varied with beautiful fresh fruit and home baked cakes and eggs how you like them on request and freshly squeezed organge juice. I would love to stay again.