My stay at Hotel Mogador was unfortunately far from pleasant. From the moment I arrived, the experience was filled with issues that made the stay uncomfortable and frustrating.
Parking:
The parking situation was a complete headache. The facility is poorly managed, with limited spaces that make it difficult to park without added stress. It took much longer than it should have to find a spot, and no clear assistance was provided by the staff.
Room:
The room was in terrible condition. It was full of dust, making it uncomfortable to breathe and definitely not up to acceptable cleanliness standards. The fridge didn’t work, so we couldn’t store any food or drinks properly, which was a huge inconvenience. Worse still, there was a constant smell of gutter throughout the room, making it unbearable to stay inside for too long.
Facilities:
The air conditioning was completely non-functional, which made the room stifling and hot. This is especially unacceptable considering the warm climate. On top of that, the shower was broken, and despite reporting it, no immediate fix or solution was offered. Trying to clean up after a long day was more trouble than it was worth.
Overall Service:
While the staff was generally polite, their responsiveness left much to be desired. The issues we faced with the room were either ignored or addressed too slowly, and there was no sense of urgency in fixing the problems. It felt as if the staff was overwhelmed or simply uninterested in helping.