From housekeeping (Roland, Jinky, Shem) who maintained our room immaculately, to Flavors staff (Gen,Wana,Namie,Joanna,Jolina,Jocelyn,Kayla,Demi,Vincent,James,Aldrin,Restfer,Edward,Vince, et al) and Kitchen (Chef Freddie, Chef Grace) who made every meal delicious and enjoyable, to security (Uly, front door crew, and especially the guard dogs Buster and Coco) who were welcoming and kept us secure, the staff at HISM are all superb! The location is very convenient for shopping and as a base to explore Makati/BGC/Manila. The renovations will only improve our future stays!