We traveled for over 15 hours and were really looking forward to this vacation.
The room was small but functional. Well mostly. It lacked soap, shampoo and conditioner, and at this hotel they give you those single-use no-brand pouches, most of which are shampoo anyway.
Worst part is, one of the beds didn’t have all legs. As such, it tipped over whenever someone tried sitting on it. Ok, it happens. I don’t know if it actually happens, but let’s say it does. A natural thing to do on the part of the hotel is, apologize and give you a new room.
Not what happened.
The desk receptionist said she would replace the bed. Two hours later nothing happened, and we were still exhausted and had no place to sleep. It was late and I asked the receptionist to change the room. She rudely told us that if they give us another room, they would have to clean two rooms the next day.
Then she went on a hunt for a different room and first, gave us a room that had not been cleaned, and then a room that was on the first floor right above their bar, with the disco and all the smoke coming up. She was exceptionally smug about that and said they had absolutely no other rooms available.
That part didn’t bother us at all. The reason I bring this is, you know, it showcases the “hospitality” of this hotel staff.
We will never stay there and I don’t recommend it to anyone.
Rooms are pretty costly, and it’s not “money well spent”.