This property consists of 3 properties. We have rented these properties five times, but this was our first time in Lakehouse 3. Part of the attraction is the gated community. When we arrived, the gate was wide open and completely broken. When we pulled up to the house, we were greeted with a trash can overflowing with trash from the previous guests. Then, one of the bedrooms was in complete disarray because housekeeping left before finishing. When we went to turn on the grill, it was disgustingly dirty. In fact, the entire outdoor area was FILTHY. The large table was covered in dirt and dead bugs. The chair cushions were stained and covered in dirt. Many chairs didn't even have cushions. The grass was long and had not been mowed in a very long time. There were spider and wasp nests everywhere. The hot tub jets did not work until the second night. The kitchen fridge did not cool (at 51 degrees instead of 37 degrees). Management was kind and offered for us to use the fridge in Lakehouse 1 or 2. The fridge in Lakehouse 1 was at 57 degrees. The fridge in Lakehouse 2 worked, but the smell in the house was unbearable. We learned later that the septic system was backed up and causing the smell. Needless to say, having to store all of our food in a different house that smelled was not ideal. Management was helpful night one as they came back to finish cleaning and cleaned the grill. But this trip was very disappointing. We would appreciate a rebate.