The breakfast was absolutely terrible. One waiter no food. People were waiting for eggs etc even though it was a buffet breakfast. We did not have any breakfast we waited for well over 30 mins and left. Very disappointing
Hamed
於 2025 年 5 月住了 2 晚
10/10
Great layout with accomodating facilities and exceptional service😀
Katarina
於 2025 年 5 月住了 3 晚
8/10
Lovely staff and location. Room was tired and needing a make over.
Peter
於 2025 年 4 月住了 2 晚
6/10
Paul
於 2025 年 4 月住了 1 晚
8/10
Lisa
於 2025 年 3 月住了 1 晚
10/10
Excellent property. Room can be cleaner especially the balcony didn’t seem to be cleaned. Towel from last guest was still there.
真實旅客
於 2025 年 3 月住了 1 晚
10/10
Victor
於 2025 年 3 月住了 1 晚
8/10
Glenda
於 2025 年 3 月住了 2 晚
6/10
Outside of the strange and disappointing customer service and mould/insect filled room, we did like the peace and quiet while we enjoyed the pools, tennis courts and golfing facilities. The hotel had a massively hands-off approach to dealing with problems and had no interest in trying to make our stay better. This is also the first time I’ve had to pay to have my room cleaned even when they call themselves a “five star hotel”.
Even though we did enjoy the surrounding area and aspects of the hotel, we were left with a sour taste in our mouths by the end of it.
We did truely appreciate Melissa doing everything she could to make our stay the best it could be.
Jay
於 2025 年 3 月住了 3 晚
10/10
Was such an amazing stay, great service, facilities with outdoor and indoor pools, spa. Breakfast buffet was exceptional, great food options. Will definitely be coming back😀
Katarina
於 2025 年 3 月住了 2 晚
10/10
Friendly staff spacious comfortable apartment fele like home nice pool and gym 👍😍
Ali
於 2025 年 2 月住了 1 晚
6/10
We stayed in a 3 bedroom villa, beds are very soft with no back support. Overall is an average expedience. Staff are helpful and we had a great time with family here :)
Lydia
於 2025 年 2 月住了 2 晚
2/10
Poor service, disappointing experience. Will not be returning to Pullman Magenta Shores again. The quality and standard of the hotel has dropped drastically in every way.
Jana
於 2025 年 2 月住了 3 晚
4/10
Violeta
於 2025 年 1 月住了 2 晚
10/10
3 bedroom Villa was lovely and spacious, loved the pools and the gym was one of the best we've seen at a hotel. Buffet breakfast was good and staff were lovely. Kids had a ball!
Anna
於 2025 年 1 月住了 2 晚
10/10
Paul
於 2025 年 1 月住了 4 晚
2/10
Terrible experience with checking in staff! I’ve done hour behind schedule and didn’t notify me. Then I had to deal with incredibly rude. Check in staff who were talking about me when I returned to pick up my one key!!! I left at 7am the next day and complained because I had never experienced this at this facility and I had stayed many times! Will never return. Ruined my partners birthday
Marianne
於 2025 年 1 月住了 1 晚
8/10
Naomi
於 2025 年 1 月住了 1 晚
10/10
Everything was great! Thank you
Thanh
於 2024 年 12 月住了 2 晚
10/10
Sang Yoon
於 2024 年 12 月住了 3 晚
4/10
Neill
於 2024 年 12 月住了 4 晚
8/10
For a family getaway it was good. Not much to do at the resort in the evenings. the one thing that I didn’t like this that they don’t have anything in the bar fridge (just a small milk for coffee) not even a bottle of water to drink. That’s the disappointment.