My wife and I just spent 6 nights at this Madrid hotel. Here’s reasons to consider this hotel; maximum 20 minutes walking distance to major attractions; 5 minutes walk to subway station “Sol”; breakfast included; reasonable price for such a central location, and more importantly, a small hotel with lots of adequately dedicated and attentive staff. We found all staff friendly and responsive and in particular, Natalia to be extraordinary.
Other reviews will point out the negatives which we also found but again consider; This hotel is right in the Central area with lots of tourists like yourself looking for restaurants, bars, entertainment, souvenir shops, culture, history etc. You will get it all here and as long as you are a conscious tourist in a big City, you will find this area very safe. All our interactions during our 6 days were by all standards positive hassle free ones. We were here in early May and we found Madrid very vibrant and busy. I do not think Madrid sleep too much during the tourist season. Yes some of the rooms (the smaller ones) are noisy and they also have very quiet rooms(the bigger ones). If you want a quiet room its better to send an email to the hotel directly. Internet access was adequate. If you want high speed 24/7 internet maybe you should stay home.