Staff is wonderful. Overall property is great, has a lot of recreational amenities for kids and adults. Sufficient parking and room is spacious (family suite for family of 4).
It is in an industrial area so ensure your expectations are set. We knew that based on other reviews and were okay to do the 10-15 mins drive to restaurants, Boulangerie, grocery store and laundry services.
We also had dinner at a nearby restaurant (Sisi). Food was good but service was terrible. Worst service we had during our trip given we dined out every night in Nice, Annecy, Lyon and Chassieu. Good restaurants are plentiful in France. This place we could have skipped if I had know the service was so bad. They put us in the back of the restaurant next to the parking lot and kitchen given we had a reservation and there were available tables in the main patio area. Cannot help to think they were discriminating as we were the only minority in the restaurant. Just not a pleasant feeling and the waitress we had that evening was absolutely horrible. We had better service at McD.