Oue room was not properlycleaned ,dusty behind the folded towels,and some white residue.our room's comforter had red big spots on it we changed to a 2nd room which had smoking smell( i have asthma so started breathing heavy Finaly the third room was ok.By than it was late night..( we do have a video of the first room,which we showed it to the night manager.After we came home we try to contect expedia, ( as per night managers advice)they hever got back to us.Expedia is not helpful at all,i will never use expedia from now onwards.we are seniors and no one can help us
dineshchandra
於 2024 年 12 月住了 1 晚
8/10 不錯
Janet
2024年12月20日
讚好:整潔度、職員與服務和住宿狀況
Janet
於 2024 年 12 月住了 2 晚
10/10 優異
Arnisa
寵物同遊
2024年12月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff , and check-in was great. I wanted to especially point out Shirley and Lonna. They were both professional, friendly and insightful as I pulled in on a foggy snowy night. Thank you all for welcoming me and my pup.
Arnisa
於 2024 年 12 月住了 1 晚
10/10 優異
Chad
商務旅客
2024年12月14日
讚好:整潔度、職員與服務和住宿狀況
Nice place for the money. Convenient to I-81
Chad
於 2024 年 12 月住了 1 晚
6/10 一般
mary
2024年12月13日
mary
於 2024 年 11 月住了 1 晚
10/10 優異
Vivian
2024年12月13日
Vivian
於 2024 年 11 月住了 1 晚
10/10 優異
maria
2024年12月2日
讚好:整潔度、職員與服務和住宿狀況
Great stay as always. Breakfast was wonderful!
maria
於 2024 年 11 月住了 3 晚
6/10 一般
Diane (Huntersville)
2024年11月27日
不滿:整潔度、設施服務和住宿狀況
The first room was dirty. They moved us to a suite which was better.
Diane
於 2024 年 11 月住了 1 晚
10/10 優異
Patricia
2024年11月24日
讚好:整潔度、職員與服務和住宿狀況
Very convenient, safe area, clean room, welcoming desk clerk. A definite do again.
Patricia
於 2024 年 11 月住了 1 晚
8/10 不錯
Carlene
2024年11月17日
讚好:整潔度和職員與服務
Property is a little outdated but clean and comfortable. Miriam at the Front Desk was very pleasant and helpful.
Carlene
於 2024 年 11 月住了 1 晚
8/10 不錯
Laura
2024年11月15日
讚好:整潔度和職員與服務
Clean rooms but the walls are a bit thin and we heard our neighbor having an online meeting. Good place for a stop on the road. Good value.
Laura
於 2024 年 11 月住了 1 晚
6/10 一般
kevin
2024年11月14日
kevin
於 2024 年 9 月住了 1 晚
2/10 很差
Alexis
家人同遊
2024年11月11日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Thin walls - could hear literally everything. A broken tv that the staff left instructions to fix. Breakfast was gross. Room not very clean.
Alexis
於 2024 年 11 月住了 2 晚
10/10 優異
Kenneth
2024年11月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good value and accept pets
Kenneth
於 2024 年 11 月住了 1 晚
10/10 優異
Vishal
親子同遊
2024年11月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel for great price. Breakfast was good too.
Vishal
於 2024 年 11 月住了 1 晚
6/10 一般
Christina
2024年10月28日
讚好:職員與服務
不滿:整潔度
Staff was very friendly. Hotel is conveniently located off the hwy, and near many fast food options. Ample parking. My only gripe would be cleanliness. It is a pet friendly hotel, so you can see pet hairs on furniture and in the bathrooom. I stayed at this hotel for a few nights each week for a few weeks, and during my last stay, i had to change rooms because i noticed several bites all over my legs and ankles. After looking around, i found a flea inside the sheets.
Christina
於 2024 年 10 月住了 4 晚
10/10 優異
Katherine (Jamesville)
2024年10月21日
讚好:職員與服務和住宿狀況
Katherine
於 2024 年 10 月住了 2 晚
8/10 不錯
David
伴侶同遊, 寵物同遊
2024年10月20日
讚好:整潔度、職員與服務和住宿狀況
Easy checking in and out.
They provide us with a great room which we shared with out dog
David
於 2024 年 10 月住了 1 晚
6/10 一般
Mikhail
2024年10月20日
讚好:整潔度、職員與服務和住宿狀況
Mikhail
於 2024 年 10 月住了 1 晚
8/10 不錯
Thomas
商務旅客
2024年10月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
property looked to be well kept, only problem i had was no orange juice for breakfast - that section of the dispenser was broken. rooms were nice - no issues.
Thomas
於 2024 年 10 月住了 1 晚
10/10 優異
Thomas (Olney)
2024年10月12日
讚好:整潔度、職員與服務和住宿狀況
quite and clean, with a good breakfast
Thomas
於 2024 年 10 月住了 1 晚
6/10 一般
tanya
伴侶同遊
2024年10月12日
讚好:職員與服務
不滿:住宿狀況
I looked for a room on Expedia. It said there were 4 rooms available with two queen beds. I walked into the desk and the clerk said they were sold out with no rooms available. So I went outside and reserved on Expedia since I realized the clerk may not be able to see Expedia rooms as available rooms. When I went back into the hotel the reservation had gone through but she said the only rooms they had were pet friendly. She would not upgrade me to a king bed room. So we took the pet friendly room with the accompanying odor. PET FRIENDLY was NOT in Expedia’s room description.
When a lady came in after me she said she was given a king bed room but she needed a pet friendly room, so the clerk switched her to a pet friendly room. I found this inconsistent with the clerk telling us she had no rooms when I first arrived since she found one for that lady that had not been reserved for her.
The room had a pet odor. (I am not intolerant to pets, I have always had dogs and cats.) The carpet needed a good cleaning to remove the pet stains and probably that’s where the odor was from. The bathroom floor had too many quick mop ups and needs a good scrubbing. Between the tiles and the corners were very dirty.
The linens were clean and the bed was comfortable. Just an average room that needs a deep clean.
I never would choose a pet friendly room and felt let down by Expedia and confused by the inconsistency of information by the clerk.