You get what you pay for. Definitely suggest the Park Plaza closer to the city. Keys is run down, in need of some serious paint and cleaning. Upon checking in at 11 PM we had to call house keeping to come up and change our bedding and pillow cases as they were left in changed. Seriously discussing. After complaining, we received 10% discount on food only.
真實旅客
10/10 優異
simonchampa (NEW YORK)
2015年12月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice clean peacefull and comfortable
Stayed for 2 nights, hotel staff is quite helpfull rooms cleaned and tidy easy to find and peaceful place a bit side of the city access to bus train is easy
simonchampa
8/10 不錯
rahul (chaganpur)
2015年9月17日
讚好:住宿狀況和客房舒適度
was a good stay
it was a good stay d only problem i had was tht they issued me a room tht was already occupied n wen i opened d door it left me embarrassed
rahul
8/10 不錯
ABHIMANYU (Mansfield, tx, USA)
2015年8月30日
讚好:整潔度、住宿狀況和客房舒適度
Most of the hotel staff was nice but while checking out i was asked to pay extra fees for one mattress. When asked for a manager, i was introduced to Navjoy sharma, a very unfriendly and rude mamager. His exact words to me were , if u dont want to pay wr know how to charge it. A novice in speaking english he did not even know how to communicate properly let alone be professional. One would think that a manager of such a big hotel can atleast communicate effectively. I was very disappointed in the customer service he provided to us
ABHIMANYU
2/10 很差
真實旅客
2015年7月23日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Pathetic services during stay on 18-07-15
1. It was very awful situation for me when I got used condom packet in restroom below the sink.
2. No one had respond over the phone and service person while asked for slippers.
3. Room was requested for non-smoke but the had given smoke Room, when asked for change no response given, and when asked for room spray,
4. In the morning of next day I had requested for tooth kit and delivered only for one person instead of 2 persons.
Overall no one respond and ignored all requested items and things asked for.
This was the worst exp of stay which I did with keys....
Rgds
真實旅客
2/10 很差
Manpreet (Ludhiana)
2015年7月14日
讚好:整潔度
不滿:職員與服務和客房舒適度
It was nt dat gud as it was expected from a 3 star hotel room service was nt pleasant
Manpreet
4/10 欠佳
giridhar (Bangalore)
2015年6月16日
讚好:客房舒適度
不滿:職員與服務和住宿狀況
Not a great stay
It was not a great stay at Keys. There was electricity issue. During dinner some buffet items had got over and we had to wait for the same to be cooked and given again. We asked for drinks and again some of the drink which we asked got over. The staff came at 11 in the night and woke us up to say sorry for electricity issue. The WC water jet pipe was broken.
giridhar
8/10 不錯
SIDDHARTH
2015年5月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
SIDDHARTH
6/10 一般
shardendu (New Delhi)
2015年2月25日
不滿:住宿狀況
needs lots of efforts for better services..
short stay for two nights...needed wifi but it could not be connected.....needs lots of hard work to improve over all performance..ALSO HOTEL DOES NOT PROVIDE AMERICAN SYSTEM OF BOOKING..so that one can have breakfast in hotel....
shardendu
4/10 欠佳
j (uk)
2015年1月28日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
not in ludhiana
over priced small rooms out in nowhere
j
10/10 優異
真實旅客
2015年1月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Overall Very Hospitality
Very good and co-operative staff. Good servies.
真實旅客
6/10 一般
真實旅客
2015年1月5日
讚好:職員與服務
不滿:客房舒適度
Keys 2days
We were there in the winter and the room was cold the sheets looked dirty we asked them to chsnge and the new ones looked the same (dirty or not fresh) took time to get warm water in the shower the place was a bit off staff was helpful and Nice the breakfast was good but definitely not worth the money
真實旅客
8/10 不錯
sachin (Finland)
2014年12月13日
讚好:整潔度、職員與服務和住宿狀況
value for money
Well priced hotel. Location is next to nothing literally. Hotel was clean. Breakfast was good. Bathroom was a little below par but clean nonetheless. Staff was friendly
sachin
4/10 欠佳
Charles (USA)
2014年9月16日
不滿:整潔度、職員與服務和住宿狀況
Very disappointed
I am sure we were the first guest to ever arrive at this hotel! The desk staff was baffled by our hotels.com reservation, the fact that we needed a roll away bed, etc. The man helping with the luggage kept smashing it to get it to fit into the elevator. Our rooms were not very clean and all of our sheets on the beds and the towels were wet. yuck. The only redeeming factor was one kind young lady in the restaurant who seemed competent and courteous. After three weeks in India, this was the worst hotel we stayed in at any price point.
Charles
8/10 不錯
真實旅客
2014年5月31日
讚好:整潔度和客房舒適度
Good hotel with few shortcomings..
真實旅客
8/10 不錯
真實旅客
2014年5月21日
讚好:職員與服務、住宿狀況和客房舒適度
真實旅客
8/10 不錯
Rick (UK)
2013年11月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
great option - comfortable and good service
Very good room, wonderful breakfast, excellent service. The hotel is not too far from the major malls and the staff are very friendly.
Rick
8/10 不錯
P (Australia)
2013年10月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Location of the hotel
The hotel is in a remote area very far from the city. There is no public transport or any shops close by. This is more suited to business travellers rather than a tourist. Staff were very helpful and the manager provided us with courtesy transport to the closest mall, however you have to ask for it and make your needs known.
P
8/10 不錯
真實旅客
2013年10月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent stay with all modern amenities.
Extremely pleasant stay. In fact it was our second stay at the same hotel. Well done and keep it up
真實旅客
10/10 優異
Anubhav (Pune)
2013年10月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Awesome hotel for the price
Would definitely recommend the hotel to everyone. It's a lot more than you can expect from such low price. Rooms were very clean and nice.
They also give free internet for those who want to always stay connected and don't have any other means while in Ludhiana.