The staff provided practical and fair tourism assistance. The hotel is nice and located at right at city centre.
LOK YIN
於 2018 年 8 月住了 1 晚
10/10 優異
Fernanda
家人同遊
2024年11月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful staff, very nice views, excellent location!
Fernanda
於 2024 年 11 月住了 1 晚
10/10 優異
Emil (NEW YORK)
家人同遊
2024年11月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel in Lourdes. Our choice for staying in Lourdes.
Emil
於 2024 年 11 月住了 2 晚
4/10 欠佳
Felipe (Pembroke Pines)
多人同遊
2024年10月31日
讚好:整潔度和設施服務
The water service (showers, faucet, had no water in the morning and the hotel staff did not resolve the situation satisfactorily. The only solution offered was to take a shower in another room in a different wing of the hotel
Felipe
於 2024 年 10 月住了 1 晚
8/10 不錯
angela
家人同遊
2024年10月28日
讚好:整潔度和職員與服務
Nice stay
angela
於 2024 年 10 月住了 3 晚
10/10 優異
Richard
家人同遊
2024年10月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location and very nice helpful staff. The only issue found was that the AC would often turn off by itself during the night and would not restart until the morning making the room too warm while you sleep.
Richard
於 2024 年 10 月住了 5 晚
8/10 不錯
Isabel
2024年10月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is always my choice of hotel in Lourdes. It's close to the grotto; shops and restaurants.
Isabel
於 2024 年 10 月住了 3 晚
10/10 優異
Eduardo
家人同遊
2024年10月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This Hotel is a great place to stay. This was the first time for us. Our room was nice, especially the bathroom, bed was super comfortable. Breakfast was delicious. I want to call out the OUTSTANDING WORK OF ANABELLA (Manager during breakfast). She made us feel AT HOME and very well taken care off. Anabella, thanks for making a difference !! Thanks to the hotel staff as well. Until NEXT VISIT.
Eduardo
於 2024 年 10 月住了 3 晚
10/10 優異
Sharon
家人同遊
2024年10月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The front desk staff were extremely helpful and kind.
Sharon
於 2024 年 10 月住了 1 晚
10/10 優異
Elizabeth
2024年10月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Henry from the front desk gave us an exceptional service. He patiently made sure that we got the room that suited us during or stay. The hotel is clean and the staff are courteous. The distance was a perfect walk to the sanctuary. I will recommend this hotel and will use it again.
Elizabeth
於 2024 年 10 月住了 2 晚
8/10 不錯
Silvia
2024年10月14日
posizione centrale eccellente
Silvia
於 2024 年 10 月住了 3 晚
8/10 不錯
Masakazu
2024年10月10日
讚好:整潔度、職員與服務和住宿狀況
Masakazu
於 2024 年 8 月住了 2 晚
8/10 不錯
Martha
家人同遊
2024年10月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was clean, but somewhat dated. Staff was very nice and helpful. It has a great location for the sanctuary of Lourdes. Breakfast was great! Water pressure was low and AC if available, was not turned on. It was hot in the room and we had to open the window. All in all, a good choice. Would recommend it.
Martha
於 2024 年 9 月住了 2 晚
8/10 不錯
Beverley
伴侶同遊
2024年9月27日
讚好:整潔度和職員與服務
Property in the centre of Lourdes. Parking is at the rear of the property which means driving through the centre to eventually arrive at the gated rear entrance. It took another guest speaking French for the gates to be opened.
Fantastic massage. Recommend
SPA out of action so not able to use. Room large and clean.
Had breakfast, but for €20 per person and a lot of food had ran out, we didn’t think it was good value. Good if you are visiting the Grotto and Notra-Dame basilica.
Beverley
於 2024 年 9 月住了 1 晚
8/10 不錯
steve (KATY)
2024年9月23日
讚好:整潔度、設施服務和住宿狀況
The hotel and room are very nice. Breakfast is very good, much better than most hotels in France. Checkin was pleasant. Check out was not. We had our credit card on file at checkin to pay for city tax and breakfast, the breakfast room had our reservation. When we checked out we dropped our keys/room # at the reception desk and left. A minute later the man (Sept 8) chased us down and accused us of not paying our bill. He continued to do so at the desk making a scene. I reiterated we had given our credit card on file upon checkin to pay for breakfast and city tax. If all he wanted was a signature he could have politely said so. I hope the management reads this, the man with a beard Sept 8 morning needs some serious counseling.
steve
於 2024 年 9 月住了 1 晚
10/10 優異
Montserrat (Santander)
家人同遊
2024年9月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good breakfast. Clean, Kind. Perfect location
Montserrat
於 2024 年 9 月住了 2 晚
8/10 不錯
Clive
伴侶同遊
2024年9月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Breakfast was excellent, location perfect for Lourdes Sanctuary
Overall excellent service, really friendly staff would definitely stay again.
One slight negative, superior rooms overlook the street so are noisy, deluxe rooms apparantly overlook park at the rear.
Clive
於 2024 年 9 月住了 2 晚
10/10 優異
Leonidas
多人同遊
2024年9月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great
Leonidas
於 2024 年 9 月住了 2 晚
10/10 優異
Jacques
2024年9月10日
讚好:整潔度、職員與服務和住宿狀況
Très bien en général
Jacques
於 2024 年 8 月住了 1 晚
10/10 優異
Catherine
多人同遊
2024年9月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice room with balcony. Small but quiet and comfy. Friendly staff. Convinient location. Good dining.
Catherine
於 2024 年 9 月住了 4 晚
10/10 優異
Rita
2024年9月4日
讚好:整潔度、設施服務和住宿狀況
I was very happy with my stay. I was only there for one night but really liked it. Staff very friendly and accommodating especially Sofia . I would definitely stay there again
Rita
於 2024 年 9 月住了 1 晚
6/10 一般
Bruno
2024年9月2日
Bruno
於 2024 年 8 月住了 1 晚
10/10 優異
Lourdes
2024年9月1日
Lourdes
於 2024 年 8 月住了 2 晚
10/10 優異
Linda
家人同遊
2024年8月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Luxueux et confortable
Cet hôtel offre une expérience exceptionnelle avec un service impeccable, des chambres élégantes et des équipements modernes. L'atmosphère chaleureuse et le souci du détail en font un lieu idéal pour se détendre et profiter d'un séjour mémorable. Le personnel tres agreable et souriant.