1st it took over 15minutes for my luggage to be brought up. & The man who brought it up did not offer to show me the ins & outs of my room. That there was a luggage rack in the closet , the lights, the front door, the sliding glass door, " the qr code that allows me to order from a menu, the snacks & mini bar were
not re stocked. Also im old & I want the old fashioned menu. Because I did not have that I did not order food. & last but not least I called the front desk around 646AM & asked to have someone please come up to my room to help me with luggage etc. ( I carried 1 suitcase, a duffle bag & 2 coats by myself- exhausting!