Upon check in, we had been told my the receptionist in the lobby that housekeeping would not come in on their own without request. If we needed anything like towels and such - we were to ask the receptionist and have that arranged. There is even signage in the restroom of our room that reiterated what she told us. The following day we left in the morning for the day and returned at 8:30 pm where we noticed housekeeping came in and fixed our bed, refreshed our towels and etc. It was a nice gesture but we did not appreciate the inconsistency in communication.
The WiFi did not work the first day there and was spotty the second day.
For reference our room was on the second floor, towards the back end at room 223.
Secondly, this event happened two nights in a row during our stay where someone attempted to come into our room. The first night we heard it around 1-2 am and we brushed it off because we assumed someone tried going into the wrong room since it was an obvious shake at the door handle.
The second night that this happened was around 2 am and my husband heard someone attempting to key the door and subtly jiggled the door handle two times. My husband went to the peephole and notice that a man had given up and heard him attempting to open other doors down the hallway.
Mohammed
於 2024 年 10 月住了 2 晚
6/10 一般
Suzanne
2024年10月25日
讚好:整潔度
不滿:住宿狀況
Pricey for accommodations and location.
Suzanne
於 2024 年 10 月住了 1 晚
8/10 不錯
Troy
2024年10月22日
讚好:整潔度、職員與服務和設施服務
Water was turned off without any notice...
Troy
於 2024 年 10 月住了 3 晚
2/10 很差
Mary
家人同遊
2024年10月22日
不滿:整潔度、職員與服務和住宿狀況
The bed was not what I reserved. It was a full and I booked 2 queens. The room felt like a closet and near the street. The manager was not available and they would not return or cancel our room or give us another one. The worst customer service. And Expedia was no help in getting this resolved.
Mary
於 2024 年 10 月住了 2 晚
10/10 優異
Maria Dolores
家人同遊
2024年10月21日
讚好:整潔度、職員與服務和設施服務
Clean and easy access to airport.
Maria Dolores
於 2024 年 10 月住了 2 晚
8/10 不錯
Shiree
親子同遊
2024年10月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was beautifully decorated, spacious and plenty of towels, soaps and tissue. Their breakfast and coffee was excellent, and the location/surrounding area has any and everything you could want or need very close by.
Shiree
於 2024 年 10 月住了 1 晚
10/10 優異
Brent
2024年10月17日
讚好:整潔度、職員與服務和住宿狀況
Brent
於 2024 年 10 月住了 1 晚
8/10 不錯
Dwight
2024年10月16日
讚好:整潔度、職員與服務和住宿狀況
Breakfast
Dwight
於 2024 年 10 月住了 1 晚
8/10 不錯
robert
2024年10月16日
讚好:整潔度和住宿狀況
Very convienient
robert
於 2024 年 10 月住了 1 晚
10/10 優異
Darrik
家人同遊, 親子同遊
2024年10月14日
讚好:整潔度
不滿:住宿狀況
Good breakfast, across from the residence inn, same breakfast at both hotels but at the RI you pay $200 more a night plus parking
Darrik
於 2024 年 9 月住了 1 晚
2/10 很差
KIEN WEE
商務旅客
2024年10月12日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The entrance looks pretty rundown and surprisingly dark, no reception.
Room was smell like smoking and wet carpet.
KIEN WEE
於 2024 年 10 月住了 1 晚
10/10 優異
Daniela
2024年10月10日
Daniela
於 2024 年 9 月住了 3 晚
10/10 優異
Linda
親子同遊
2024年10月7日
讚好:整潔度、職員與服務和住宿狀況
Easy check in and staff are always attentive! Comfy beds and rooms are quiet. Hotel is affordable and you get to eat breakfast from 7-10 best thing checkout at 12
Linda
於 2024 年 10 月住了 1 晚
6/10 一般
William
2024年10月3日
William
於 2024 年 9 月住了 1 晚
2/10 很差
Laurie
家人同遊
2024年9月30日
不滿:職員與服務、設施服務和住宿狀況
I was encouraged to do the pre check-in by entering my drivers license, credit card for deposit and car information. After doing all I had to do was go to front desk and pick up my keycards. But that was not the case, I still had to provide my credit card again for the room deposit and sign and initial paperwork. Also we had no hot water to take showers in the morning before we left for a wedding. And all we were offered was a $60 discount. We do not recommend staying here!
Laurie
於 2024 年 9 月住了 1 晚
8/10 不錯
Darrik
2024年9月28日
Darrik
於 2024 年 9 月住了 1 晚
2/10 很差
SUZANNE
2024年9月21日
讚好:職員與服務
不滿:設施服務和住宿狀況
The place was a dive and a dump. The entrance to get to the lobby was by ONE elevator only. The carpet on the landing to get out of the elevator was badly stained and gross! The eating area hardly had any places to sit and eat. The room didnt have ANY pictures on any walls. Was very cold and dreary looking inside. No full length mirror. No clock by bed. TV was dinky. Lots of shady people hanging in parking lot at all times. I think drug deals were going on in the parking lot. One night I couldnt pull in to the parking lot because there were so many cop cars blocking the entrance. I didnt feel safe there. I had to park next door at Residence in to get in my room because of all the cop cars in the parking lot when I came back from dinner. I will NEVER stay there again!