After booking a room through Expedia for Twickenham Guest House and receiving my booking confirmation, I realised that I had chosen the wrong month for my booking. I tried to amend my booking immediately for the correct date but there was no availability. After contacting Expedia to explain my error (I'm not very good with technology!) they said they would get in touch with Twickenham Guest House to request a refund however they refused to issue my refund even though they were contacted within 30 minutes of me noticing the error. They have since ignored my request to refund my money which has left me nearly £80 out of pocket which may not be much to some, but it certainly is to me!
Paul
2025 年 2 月入住 1 晚
2/10 糟糕
Lisa
2025 年 2 月 19 日
Cancelled room due to sleep epilepsy.asked refund to rebook again.received nothing.do not go
Lisa
2025 年 2 月入住 2 晚
8/10 还可以
Mark
2025 年 2 月 18 日
满意:住宿条件和设施,员工和服务
Stayed before, so friendly and helpful
Mark
2025 年 2 月入住 2 晚
6/10 一般
Shreya
2025 年 2 月 16 日
不满意:员工和服务
Shreya
2025 年 2 月入住 1 晚
4/10 很差
Vincenzo
2024 年 12 月 30 日
Vincenzo
2024 年 12 月入住 4 晚
10/10 超赞
Nigel
商务旅客
2024 年 12 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nigel
2024 年 12 月入住 3 晚
10/10 超赞
Jonathan
2024 年 12 月 2 日
Lovely.
Jonathan
2024 年 12 月入住 1 晚
10/10 超赞
Dean
2024 年 11 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fab stay
Very good breakfast very easy
Dean
2024 年 11 月入住 2 晚
2/10 糟糕
Aran
2024 年 11 月 4 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Aran
2024 年 11 月入住 1 晚
10/10 超赞
Jenny
与家人出行
2024 年 11 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Smidigt vandrarhem
Receptionen var väldigt hjälpsam och fixade även en taxi till oss inför hemresan. Kan varmt rekommenderas. Lätt att resa till centrum med buss.
Jenny
2024 年 10 月入住 3 晚
10/10 超赞
Melvin
2024 年 10 月 14 日
满意:清洁度、员工和服务、客房舒适度
Good basic accommodation for my needs - well locat
Good basic accommodation for my needs - well located
Good service
Melvin
2024 年 10 月入住 1 晚
8/10 还可以
Jaime
2024 年 10 月 5 日
满意:员工和服务
Nice but could be improved :)
It was an ok stay considering the price. I think the room could be improved by doing regular hoover with some anti-bacterial spray.
Jaime
2024 年 10 月入住 1 晚
10/10 超赞
Ruth
团体旅客, 商务旅客
2024 年 8 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Safety and cleanliness being environmental friendly
Ruth
2024 年 8 月入住 1 晚
8/10 还可以
Subramanian
与家人出行
2024 年 8 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
Pros: Clean rooms. 5-10 min walk to Tesco for groceries and restaurants. 25 min ride to Heathrow.
Cons No fan or AC. Near the highway.
Subramanian
2024 年 7 月入住 2 晚
10/10 超赞
James
2024 年 7 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were very helpful.
James
2024 年 7 月入住 3 晚
8/10 还可以
james
2024 年 7 月 27 日
满意:清洁度、员工和服务、服务设施
Lovely village with tons of walking paths. The accomodations were basically a closet with bathroom but it was clean and after being kicked out of heathrow at 11:00 at night with no warning and having stood in que fir 8 hrs( criwdstrike debacle) I considered it fortunate to have a hit shower and clean bed. The folks were very accomodating considering the hour we arrived. Twickenham is a wonderful village with beautiful avenues, gardens and friendly people. Thouroughly enjoyed my 2 days despite the circumstances. P S never fly British Airways. Still havent found my luggage.
james
2024 年 7 月入住 1 晚
8/10 还可以
Graham
与家人出行
2024 年 7 月 23 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Basic, ok for 1 or 2 nights
Room is basic, small and tired. Quite stuffy during warm weather, especially with 2 people in there. Bathroom is ok, much newer than the bedroom. Shower was quite nice. No hand towels though. Door to the room is from the out side and is old and rough with gaps all around. Ok in the warm weather, not so sure if it was during Autumn or winter.
Graham
2024 年 7 月入住 1 晚
8/10 还可以
Graham
与家人出行
2024 年 7 月 22 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Basic, ok for 1 or 2 nights
Room is basic, small and tired. Quite stuffy during warm weather, especially with 2 people in there. Bathroom is ok, much newer than the bedroom. Shower was quite nice. No hand towels though. Door to the room is from the out side and is old and rough with gaps all around. Ok in the warm weather, not so sure if it was during Autumn or winter.
Graham
2024 年 7 月入住 1 晚
10/10 超赞
Andrew
2024 年 7 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Everything was perfect.
Andrew
2024 年 7 月入住 1 晚
8/10 还可以
Dan
2024 年 7 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Dan
2024 年 7 月入住 1 晚
4/10 很差
Sandro
2024 年 7 月 1 日
Sandro
2024 年 6 月入住 3 晚
8/10 还可以
David
2024 年 6 月 24 日
David
2024 年 6 月入住 2 晚
10/10 超赞
Julia
与家人出行
2024 年 6 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Booked for when we went to watch games at Twickenham and it was great.
5 mins away from the stadium and 10 mins to dawdle to the station - all in a straight line.
We were able to check in and leave everything we didn't need so no carrying it around the stadium.
The room we had had 3 single beds so we could share one room without getting on each others nerves - beds were comfy.
Was a little noisy being on the ring road but I'll take that with the location and less hassle of fighting to get home on game days.