Excellent hotel, highly recommended. Couldn’t ask for more.
Matt
2025 年 3 月入住 1 晚
10/10 超赞
Jeff
2025 年 3 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Great position,easy parking,restaurant and bar area lovely and all staff we met were real friendly,screened my rugby team live just as we arrived too in the bar - room was comfortable with aircon and several shops bars and restaurants within short walk - great value for money and would visit again or recommend
Jeff
2025 年 3 月入住 1 晚
8/10 还可以
Deborah
2025 年 3 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was delightful in a fantastic location
Deborah
2025 年 3 月入住 1 晚
10/10 超赞
Bhawna
2025 年 3 月 13 日
Bhawna
2025 年 3 月入住 2 晚
10/10 超赞
Gillian
团体旅客
2025 年 2 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved our second stay here. Spa was wonderful and pool was nice although a little busy due to it being half term.
Reception staff were really polite, friendly and welcoming.
Can't wait to return.
Gillian
2025 年 2 月入住 1 晚
8/10 还可以
Aminata
2025 年 2 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My overall experience of the hotel was excellent. The staff were friendly and professional. The rooms were clean and comfortable. There was a beautiful fireplace in the dining area which added a touch of elegance and warmth. I will definitely return back to this hotel in the future.
Aminata
2025 年 2 月入住 2 晚
10/10 超赞
Kelvin
与家人及幼儿出行, 与配偶出行
2025 年 2 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed at the Lensbury for two nights over the Valentine’s weekend. The room was a good size, quiet and warm. They had a good selection on the menu along with a set valentine’s menu if you wanted. The pool was lovely, especially the children’s pool as we had our 1 year old with us and he really enjoyed it. Beautiful walks along the river, would definitely stay again
Kelvin
2025 年 2 月入住 2 晚
10/10 超赞
Marcelle
团体旅客
2025 年 2 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely for a birthday trip, lovely room and communal areas. Cost fire in the lounge. Short taxi ride into Kingston, 30min walk. Nice and reasonably priced massage, will deffo visit again 😄
Marcelle
2025 年 2 月入住 2 晚
6/10 一般
Holly
与家人出行
2025 年 2 月 18 日
满意:员工和服务,清洁度
The property was tatty in places (the lock was broken on the back of the building we were staying in, which made me feel uneasy as I was alone with my child). The dining options were limited, both items I tried to order were unavailable, and the food was not great quality. The in-room facilities were limited (no water, no powdered hot chocolate). It was clean and the staff were friendly and kind though, the free parking was welcome.
Holly
2025 年 2 月入住 1 晚
4/10 很差
Colin,Hereford
2025 年 2 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Colin
2025 年 2 月入住 1 晚
10/10 超赞
Eamonn
商务旅客
2025 年 2 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
very nice hotel !!
Eamonn
2024 年 10 月入住 1 晚
10/10 超赞
Lynda
2025 年 2 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable stay.
Only downside was there's no Freeview tv for example iplayer.
Lynda
2025 年 1 月入住 2 晚
10/10 超赞
Jonathan,Tucson
与家人出行
2025 年 2 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I stayed here for almost 2 weeks. My daughter stayed with me for a bit if the trip so I had I bigger room and a smaller room. Upon arrival, the man at the front desk was a delight!! He was so nice and fun to interact with after a long flight. The breakfast was wonderful. The drinks were wonderful. It was close to public transportation. It was the whole deal. The man with the vest is not the friendliest. But I aspire to make him smile on my next visit. :) I would definitely stay here again.
Jonathan
2025 年 1 月入住 1 晚
8/10 还可以
Jane
2025 年 1 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Riverside location swimming oool
Jane
2024 年 12 月入住 3 晚
2/10 糟糕
Sian
2025 年 1 月 11 日
Sian
2024 年 12 月入住 3 晚
10/10 超赞
Sian
与家人出行
2025 年 1 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Lensbury is like a home away from home. It’s not fancy but it’s great for those that enjoy the outdoor and sporty living like I do. Great gym and pool. Staff are fantastic.
Sian
2024 年 12 月入住 2 晚
10/10 超赞
Robert
2025 年 1 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
Wonderful service
Robert
2025 年 1 月入住 1 晚
8/10 还可以
Peru
与家人出行
2025 年 1 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great customer service
Peru
2025 年 1 月入住 1 晚
10/10 超赞
Sarah
2025 年 1 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
We really enjoyed our stay, room was clean and comfortable and facilities great.
Sarah
2025 年 1 月入住 1 晚
10/10 超赞
Matthew
与家人及幼儿出行
2025 年 1 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fabulous property with lots of leisure facilities. Wish we could’ve stayed longer. We will definitely stay here again next time.
Matthew
2025 年 1 月入住 1 晚
10/10 超赞
Brian
与家人出行
2025 年 1 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
What a great place to stay for the last night of our trip to England. Wonderful in-house restaurant and pub, massive room for our family of 4, and a great vibe all around. Wished we had taken some time to see Twickenham, as it looked great on the way to the airport in the morning. Hope to stay here again and do that next time!
Brian
2024 年 12 月入住 1 晚
8/10 还可以
Suvekxya
团体旅客
2025 年 1 月 2 日
满意:清洁度、服务设施、住宿条件和设施
The area around the hotel was amazing, the view and the facilities that were open for us to use.
Suvekxya
2024 年 12 月入住 2 晚
2/10 糟糕
Simon
2025 年 1 月 2 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Never again
Probably the worst hotel room I have ever stayed in.
The main door did not open fully as the bed was in the way. Likewise the wardrobe door didn't open for same reason.
Windows were single glazed so full of condensation - I am still recovering from the damp - and did not block any external noise - we were on 3rd floor but could hear every conversation outside the main entrance to the hotel.
Despite asking "do not disturb" housekeeping staff stood out side our door each day for the noisy conversations.
Every door on that floor was slammed shut by everyone using themNo minibar, no replenished tea/coffee etc.
Rusty vent in shower.
Poorly maintained decor in bathroom.
The TV was virtually the size of a laptop.
Plenty of power points - just no power from them (I expect poorly wired in).
To be told that the room is going to be refurbished next year is no consolation to me - just confirmation that it was not fit for purpose when I was being charged to stay in it.
Even the lift was like something from the 70's - everywhere was just so "tired".
Even Premier Inn and Wetherspoons would be embarrassed about the lack of quality here - yet it looks so promising from the outside.
If I could give it no stars I would but the minimum is one.