Nice stay, good staff, room was basic but suitable. I would return
Ceri
於 2024 年 11 月住了 1 晚
6/10 一般
Michael (Twickenham)
2024年11月21日
Michael
於 2024 年 10 月住了 1 晚
8/10 不錯
Kadia
伴侶同遊
2024年11月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property is very good and staff polite and reasonably attentive. Parking was good and location perfect for Twickenham Stadium visit but our room was very disappointing. Was for disabled guests but tired and outdated and as able bodied meant toilet too high and sink too low. Only 1 towel for 2 guests and poor tea/coffee facilities and 1 biscuit. No fridge or ice and no room service. No bath and dated shower. Bar food dry and unappealing. We left it. Think we just got the worst of everything. Shame
Kadia
於 2024 年 11 月住了 1 晚
2/10 很差
Istabrak
多人同遊
2024年11月13日
不滿:整潔度、設施服務和住宿狀況
The room was not worth the money we paid for. The beds weren't very uncomfortable and spider wipes were all over the room plus the floor made a very bad noises. Spa thermal\steam room was closed too. The food wasn't great either. Definitely not the 4 star, more like basic 2 star. Would not recommend for spa and wellness get away. Staff at restaurant and bar however were nice & friendly.
Istabrak
於 2024 年 11 月住了 1 晚
4/10 欠佳
Mian Haseeb
2024年11月7日
不滿:整潔度和職員與服務
Conference facility not a resort
Mian Haseeb
於 2024 年 10 月住了 2 晚
10/10 優異
Jase
家人同遊
2024年11月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
All round excellent hotel
Jase
於 2024 年 11 月住了 2 晚
10/10 優異
Lance
家人同遊
2024年10月28日
讚好:設施服務
Wonderful as always
Lance
於 2024 年 10 月住了 8 晚
10/10 優異
Carolina
2024年10月22日
讚好:整潔度、職員與服務和住宿狀況
Carolina
於 2024 年 10 月住了 1 晚
8/10 不錯
Peta
家人同遊
2024年10月21日
讚好:整潔度
不滿:住宿狀況
Lovely hotel but room was stuffy, shower faulty, fridge stopped working (was fixed) & I wasn’t given the VIP food credit. Also didn’t appreciate the looks from the club members when we mistaken set foot in the wrong lounge.
Peta
於 2024 年 10 月住了 4 晚
10/10 優異
Kevin
家人同遊
2024年10月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful setting and fabulously well-appointed. Large and comfortable room, Two proper double beds in their own areas was great for the three of us.
Kevin
於 2024 年 10 月住了 1 晚
10/10 優異
Christopher
家人同遊
2024年10月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay near Hampton Court Palace. Has an elevator/lift for travelers that have an issue with stairs.
Christopher
於 2024 年 10 月住了 2 晚
10/10 優異
Hamid
2024年9月28日
讚好:整潔度、職員與服務和住宿狀況
Hamid
於 2024 年 9 月住了 4 晚
8/10 不錯
Sonja (Schweinfurt)
2024年9月26日
讚好:整潔度、設施服務和住宿狀況
Problems with internet at arrival. But very nice and bright room.
Staff never answered my mails!
Sonja
於 2024 年 9 月住了 2 晚
8/10 不錯
Martin
伴侶同遊
2024年9月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the pool, breakfast and staff. Dislikes the room size and a bit dated. Also very warm even with the AC on.
Martin
於 2024 年 9 月住了 2 晚
10/10 優異
ERIC
2024年9月14日
ERIC
於 2024 年 8 月住了 2 晚
10/10 優異
Aubrey
伴侶同遊
2024年9月11日
讚好:整潔度、職員與服務和住宿狀況
We stayed at The Lensbury before heading into central London. It was a beautiful, quiet resort. The grounds were like a fairytale. It is a fabulous location for visits to Richmond and bushy park. I felt very safe in the area with lots of dining and shopping places within walking distance. Breakfast was delicious. I would absolutely stay again.
Aubrey
於 2024 年 9 月住了 2 晚
10/10 優異
Mark
家人同遊
2024年9月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Eveything about it was brilliant. We had some additional needs and the staff went above and beyond to look after us.
Mark
於 2024 年 9 月住了 1 晚
8/10 不錯
Monica
2024年9月7日
Monica
於 2024 年 8 月住了 2 晚
10/10 優異
Sarah (Berkshire)
2024年8月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy to find, plenty of parking. Large hotel with plenty of facilities Inc accommodation, dining, leisure and conference located on the bank of the Thames River at Teddington lock.
Hampton Court Palace and other destinations a short drive away.
Sarah
於 2024 年 8 月住了 1 晚
10/10 優異
Deborah
2024年8月29日
讚好:整潔度、職員與服務和住宿狀況
The staff at the Lensbury was exceptional. Polite, friendly, helpful and available. The grounds and hotel are immaculate. The location cannot be beat. Excellent place.
Deborah
於 2024 年 8 月住了 20 晚
8/10 不錯
kirsten
2024年8月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very noisy at night in the Ascot wing carts and supplies being rolled past frequently outside.
kirsten
於 2024 年 8 月住了 1 晚
6/10 一般
Elizabeth
2024年8月29日
讚好:整潔度和職員與服務
Elizabeth
於 2024 年 8 月住了 2 晚
6/10 一般
Karen
伴侶同遊
2024年8月26日
讚好:整潔度和設施服務
So much potential. Rooms small due to age of the hotel and some furniture getting old. Staff lovely, great grounds and parking available.
Karen
於 2024 年 8 月住了 2 晚
10/10 優異
Julie
2024年8月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The resort was lovely and excellent for families! We used the pool which was also good- very clean and helpful staff!
Julie
於 2024 年 8 月住了 1 晚
10/10 優異
Eirik
家人同遊
2024年8月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Family room is huge! Great breakfast, very reasonable price, walkable to very nice High Street.