We really enjoyed our stay so it's hard to say be the streets around the hotel were filthy especially the two side streets by I guess it must be a reflection of Liverpool inhabitants. The service at the desk and bar was excellent for the first two days/evenings. The staff were really friendly and helpful on Monday and Tuesday 11/12 November 2024, we were welcomed and really impressed. Evening Wed 13 there was staff change and the new staff were miserable and mediocore. Other guest were ignored and after they waited to be served eventually moved off to the small pub opposite. It shows how a few can destroy the kindness and hospitality of others. What a diverse hotel>
james
於 2024 年 11 月住了 3 晚
6/10 一般
Anthony
2024年11月16日
讚好:整潔度、職員與服務和住宿狀況
Anthony
於 2024 年 11 月住了 2 晚
8/10 不錯
Emma
商務旅客
2024年11月15日
讚好:整潔度和職員與服務
Price very reasonable, no issue with the room. However the dining area really needs a freshen up, the seats/chairs are extremely stained. Really puts you off your breakfast
Emma
於 2024 年 11 月住了 1 晚
10/10 優異
Jonathan
2024年11月13日
讚好:整潔度、職員與服務和住宿狀況
Nice stay
Jonathan
於 2024 年 11 月住了 2 晚
6/10 一般
Stuart
2024年11月9日
讚好:整潔度和職員與服務
Stuart
於 2024 年 11 月住了 2 晚
8/10 不錯
J
2024年11月8日
J
於 2024 年 10 月住了 2 晚
10/10 優異
Emily
伴侶同遊
2024年11月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Its a nice modern hotel and staff are always welcoming
Emily
於 2024 年 10 月住了 1 晚
8/10 不錯
Patricia Gail
伴侶同遊
2024年11月5日
讚好:職員與服務和住宿狀況
Breakfast very busy.
Patricia Gail
於 2024 年 10 月住了 3 晚
10/10 優異
Andrew
伴侶同遊
2024年11月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel staff mega friendly and super helpful.
Andrew
於 2024 年 11 月住了 1 晚
10/10 優異
Mark
商務旅客
2024年11月2日
讚好:整潔度
Fine
Mark
於 2024 年 10 月住了 2 晚
6/10 一般
Ryan
2024年11月2日
讚好:整潔度、職員與服務和住宿狀況
Nice hotel with great staff. Bed was a bit too firm for me and felt cheap. But other than that it was a great night.
Ryan
於 2024 年 10 月住了 1 晚
8/10 不錯
Arpan
商務旅客
2024年10月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amenities good. Prefer a fixed head shower than just a hand shower as it was turning with water force.