I had an inoperable toilet for 3 days in spite of requesting it be repaired every day. Everyday they assured me it was fixed and it was not. After 3 days, I demanded a new room and was accommodated with a new room. The swimming pool was out of operation for the entire 5-day stay. I emailed Red roof and requested a partial refund and was given an apology and they ended communication with that. I understand problems happen, but this is inexcusable and they refuse to make it right.
Robert
2025 年 3 月入住 5 晚
4/10 很差
Robert
2025 年 3 月 25 日
不满意:清洁度
$$$
Robert
2025 年 3 月入住 1 晚
8/10 还可以
Deb
与家人出行
2025 年 3 月 24 日
满意:员工和服务,清洁度
Coffee was great
Beds are the best - very comfy!!
Deb
2025 年 3 月入住 1 晚
6/10 一般
Jonathan
与家人出行
2025 年 3 月 15 日
满意:员工和服务
Someone was smoking marijuana and cigarettes which stunk up the whole floor. We told the front desk and she came up to spray which helped a little. But then our door to the room had gaps around the side and bottom allowing the cigarette smell to permeate our room while we tried to fall asleep. Finally put a towel around the gaps to help us fall asleep. This all after you sign a paper when checking in to say you won’t smoke inside the hotel. Disappointed because it was a good location just in need of some repairs.
Jonathan
2025 年 3 月入住 1 晚
8/10 还可以
janice
2025 年 3 月 9 日
满意:员工和服务,清洁度
Nice location
janice
2025 年 2 月入住 1 晚
10/10 超赞
Lisa
与家人及幼儿出行
2025 年 3 月 8 日
不满意:员工和服务
Heard tv from adjoining room all night
Lisa
2025 年 3 月入住 1 晚
2/10 糟糕
Carla
2025 年 3 月 5 日
不满意:员工和服务、服务设施、住宿条件和设施
Pésimo servicio ise una reservación con desayuno incluido cuando llegue alas 2 de la mañana no me atendieron me mandaron a otro lugar con un pésimo servicio sin el desayuno
Carla
2025 年 3 月入住 1 晚
10/10 超赞
Dakota
2025 年 3 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Dakota
2025 年 2 月入住 3 晚
10/10 超赞
Wayne
与配偶出行
2025 年 2 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ive stayed multiple times at this location and it in always so clean and the staff are always super nice and helpful
Wayne
2024 年 12 月入住 1 晚
8/10 还可以
Chloe-Beth
2025 年 2 月 13 日
Chloe-Beth
2025 年 2 月入住 4 晚
2/10 糟糕
Charlene
与家人出行
2025 年 2 月 5 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We checked in and within 15 minutes we left due to the uncleanliness of the motel.There was a 3 inch gap at the bottom of our door which I went to get a blanket to put down ..After that we decided to leave and find another cleaner and much safer place to stay.
Charlene
2024 年 12 月入住 2 晚
4/10 很差
Cindy
与配偶出行
2025 年 2 月 2 日
不满意:员工和服务、服务设施、住宿条件和设施
We will not stay at this Red Roof again. Although the room was clean, the elevator was filthy! Had to change rooms because the TV was not working properly!
Cindy
2025 年 1 月入住 1 晚
8/10 还可以
chris
与配偶出行
2025 年 1 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a nice hotel
chris
2025 年 1 月入住 1 晚
2/10 糟糕
Corey
2025 年 1 月 28 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Corey
2024 年 10 月入住 1 晚
10/10 超赞
Karolina
2025 年 1 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Karolina
2025 年 1 月入住 1 晚
2/10 糟糕
Brandie
2025 年 1 月 26 日
Brandie
2025 年 1 月入住 1 晚
2/10 糟糕
Austin
与配偶出行
2025 年 1 月 4 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The place was only like a quarter full however they put everyone in the same place, it was noisy as all hell. The room was still pretty dated and dirty. The staff was actually very friendly and nice. we didn't even stay there the second night as we didn't get any sleep the night before.