What a lovely little hotel, in the middle of a very wonderful city. The staff were so wonderful, and I found the hotel very comfortable.
I would add the disclaimer that I utilized my hard-earned Spanish skills to check-in, but the staff could clearly speak English. I just think Leon is better to unlock if you speak moderate Spanish.
Mark
於 2024 年 11 月住了 2 晚
8/10 不錯
Johann
2024年12月8日
讚好:整潔度、職員與服務和住宿狀況
Great location. Good hotel for a short stay.
Johann
於 2024 年 12 月住了 1 晚
2/10 很差
Orla
2024年11月9日
不滿:整潔度、職員與服務和住宿狀況
Horrific. I had messaged the hotel when I made the booking to say I had 2 dogs. It was included as a pet friendly hotel on Expedia. When I arrived they said they only accepted one dog of a small weight. The woman on the desk was extremely agressive. They would not allow me to stay - although I see they have taken my money. I asked for the manager. He was huge and equally aggressive. I'm around 50 kilos. I fled.
Except now I was in Leon on my own on a Friday night with 2 dogs. I had driven from north of Porto. I couldn't pick up internet to see what I could do. By this time I was shaking.
I am a woman travelling on her own in a foreign country.
Finally got internet and called NH in Bilbao where I had stayed before, wirh the 2 dogs - I had given them a great review. They gave me a room. They could hear I was very upset and were very concerned and helpful. So, having driven 6 hours already, I had to drive another 3 hours to Bilbao. The lady on reception gave my dogs a big hug - by that stage I needed one too.
I still feel very shocked this morning - and exhausted. In all my years of living or travelling in Spain, I have never experienced this type of reaction. My dogs have stayed in some of the best hotels and there has never been an issue.
If they were not going to accept my dogs, why didn't they respond to my message, instead of confirming the booking.
I am a small woman in her late 60s. I felt extremely intimidated by these people. This is not a safe place.
Orla
10/10 優異
Edward
家人同遊
2024年10月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
When driving to hotel parking at the back, there were no signages to direct to front door
Edward
於 2024 年 10 月住了 2 晚
10/10 優異
Heddy
2024年10月23日
Heddy
於 2024 年 10 月住了 1 晚
10/10 優異
Inez
2024年10月8日
讚好:整潔度、職員與服務和住宿狀況
Inez
於 2024 年 10 月住了 1 晚
8/10 不錯
Christine
伴侶同遊
2024年9月30日
讚好:整潔度和職員與服務
Room was a bit dated but comfortable. Location was great.
Christine
於 2024 年 9 月住了 4 晚
10/10 優異
GABHDIEL
2024年9月22日
GABHDIEL
於 2024 年 9 月住了 2 晚
10/10 優異
Sonia
商務旅客
2024年9月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Sonia
於 2024 年 9 月住了 1 晚
10/10 優異
Fernando
伴侶同遊
2024年9月22日
讚好:設施服務
Wonderful
Placement
Fernando
於 2024 年 9 月住了 1 晚
8/10 不錯
Bart
2024年9月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel in beautiful historic building on main square. Light sleepers should know this square is also a nightlife hub. A room without the (beautiful) view of the square is advised.
Bart
於 2024 年 9 月住了 2 晚
10/10 優異
Roberto
2024年9月18日
Roberto
於 2024 年 9 月住了 2 晚
10/10 優異
hector
2024年9月2日
讚好:整潔度、職員與服務和住宿狀況
Xx
hector
於 2024 年 9 月住了 1 晚
10/10 優異
JOSE ANTONIO
家人同遊, 多人同遊
2024年8月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Repetiremos
Gran lugar bien ubicado. Servicio excelente. Habitación impecable.
JOSE ANTONIO
於 2024 年 8 月住了 1 晚
8/10 不錯
Madison
家人同遊, 親子同遊
2024年8月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel is well situated in the historic part of Leon. It has a prominent spot in the Plaza Mayor with incredible views from the balconies (definitely worth a few extra dollars).
Handful of restaurants are just outside the front door. The Cathedral and many more restaurants, pastry and ice cream shops, neighborhood markets, and other shops are all within a leisurely 5-10 min walk.
Each member of front desk staff were competent, capable, and courteous...they could easily work front desk or concierge in a 5 star hotel.
The reason for a 4 rather 5 rating is for some improvements - room flooring and showers.
NOTE: If you have a balcony room on weekend there will be some noise but it didn't bother us.
Madison
於 2024 年 8 月住了 1 晚
10/10 優異
nelly
2024年8月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
nelly
於 2024 年 7 月住了 1 晚
8/10 不錯
Jennifer
商務旅客
2024年8月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jennifer
於 2024 年 8 月住了 1 晚
10/10 優異
Giulia
伴侶同遊
2024年8月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Located in the heart of Léon, close to the tapas bars but perfectly silent rooms. The service was great
Giulia
於 2024 年 8 月住了 1 晚
10/10 優異
Ernst
家人同遊
2024年7月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ernst
於 2024 年 7 月住了 1 晚
10/10 優異
Elsa
家人同遊
2024年7月21日
讚好:設施服務
Personal muy atento
Elsa
於 2024 年 7 月住了 1 晚
10/10 優異
Jorge
2024年7月20日
讚好:整潔度、職員與服務和住宿狀況
Excelente atención del personal, la ubicación excepcional
Jorge
於 2024 年 7 月住了 1 晚
2/10 很差
Mateo
2024年6月23日
不滿:職員與服務、住宿狀況和客房舒適度
Ha sido una experiencia muy mala, no me avisaron hasta que reserve de que había conciertos en la playa mayor y una vez me avisaron si cancelaba perdía mi dinero. No he podido dormir en toda la noche de el alto volumen de la música, por no decir que me pusieron en la habitación que daba al escenario. Muy a disgusto, me gustaría que me devolviesen mi dinero ya que no pude descansar
Mateo
於 2024 年 6 月住了 1 晚
10/10 優異
nashielli
2024年6月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Increíble staff!!! E inigualable punto para conocer la ciudad
nashielli
於 2024 年 6 月住了 1 晚
10/10 優異
Martin
2024年6月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Gutes zentrales Hotel
Gutes sauberes modernes Einzelzimmer. Bequemes Bett. Ohne Aussicht bzw. nur in kleinen Innenhof. Sehr gut und zentral gelegen, nur 3 Min zur Kathedrale