I booked through Expedia, paying for two rooms, when I got there, I was charged again for those two rooms. After noticing the issue, and having to wait for day management staff to address, I was told I would receive a call back. Which never happened, only to find out that rather than charges being reversed, I was charged AGAIN! I’m still waiting for assistance. Our rooms had no hand soap and ran out of toilet paper. An upsetting stay for sure, hoping this isn’t the norm for this location.