While the hotel is already run down, house keeping services were good to compliment our stay. The smell of the room was damp as if it was not occupied by customer quite a while. I had to spray some air freshener before I could breath comfortably.
Breakfast spread could be much better with more variety of food to keep up with the 'resort' standard.
Lina
於 2024 年 12 月住了 2 晚
真實評價
8/10 不錯
Heinz
2023 年 9 月 20 日
讚好:整潔度、職員與服務和住宿狀況
Hotel Staff was very courteous and provided excellent service most of the time. There were some occurrences during lunch when staff appeared overwhelmed.
Room was kept clean and was serviced regularly. nice room accommodations. Internet however did have some problems, especially in the rooms, making work somewhat challenging on occasions.
pool was a nice change, however, would recommend trying to keep this open later on certain days. 7PM seems extremely early for the area, especially on weekends.
Heinz
於 2023 年 8 月住了 27 晚
真實評價
8/10 不錯
Garry
2025 年 12 月 31 日
讚好:整潔度、設施服務和住宿狀況
Mostly all good.
Large spacious and well equipped rooms, TV (not internet), fridge, 2 x desks, kettle/tea/coffee, bath, shower, WC, large bed, balcony with furniture and garden view. Sofa, walk in wardrobe. Nice coated tile floors. Quiet. Good lighting.
The only issue is the WiFi. It works well in the hotel reception lobby, but it's definitely intermittent in the rooms, ie on / off. Even using multiple usernames and passwords doesn't really help.
Loads of parking.
The food is great in the restaurant. Free breakfast is certainly adequate for Western & Local Guests. Great cheesecake!
Staff very helpful & there's a free shuttle service to/from Labuan town several times a day. There are excursions and other activities available.
Swimming pool area looks great. There's a bar and American pool table area. Beach is very clean and suitable for families.
Apart from the wi-fi, no complaints.
Garry
於 2025 年 12 月住了 3 晚
真實評價
8/10 不錯
Garry
2026 年 1 月 2 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Generally all good, except for the WiFi - which was very intermittent... On/Off/On/Off/On/Off and I had 2 usernames and passwords.
I was told it was a supplier issue, which given the WiFi works perfectly well in the reception/lobby area - doesn't strike me as true.
I think the resort needs to up its game with the WiFi equipment to the resorts and/or increase the wifi bandwidth available to guests.
Nice big, clean rooms, with balcony/chairs/table/ Good a/c, toilet, hot shower and luxury of luxuries a bath (not enough hot water for that - so used a kettle).
Very comfortable beds/pillows, 2 desks (!), walk in wardrobe, fridge. TV, not internet, but with just enough channels. Sofa. Good lighting.
Free shuttle service into town is a great feature and the pool area is rather good. Breakfast is OK for most tastes and the restaurant food is very good (recommend the cheesecakes).
Unusually for Borneo, the resort beach is pretty clean.
Overall: impressed, but fix the WiFi PDQ.
Garry
於 2025 年 12 月住了 1 晚
真實評價
8/10 不錯
ELPL
2013 年 8 月 17 日
讚好:整潔度、職員與服務和客房舒適度
Good place to getaway
Clean and relax, very quiet.
Good place to leave things behind.
ELPL
真實評價
10/10 優異
rosnah
2021 年 1 月 14 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
View
The garden view not a garden just back of the resort. But I love the bathtub
rosnah
於 2021 年 1 月住了 1 晚
真實評價
6/10 一般
真實旅客
2020 年 2 月 3 日
讚好:整潔度
Breakfast was decent, not the best. Overall attraction is the beach. Room was bigger but then looks outdated. Furniture wise looks old and woody.
真實旅客
於 2020 年 1 月住了 2 晚
真實評價
8/10 不錯
Theresa
2020 年 1 月 31 日
讚好:職員與服務、住宿狀況和客房舒適度
This was a solo trip for five days to relax. First off the hotel is in a very remote area of the island, but it is absolutely beautiful. There are no solo excursions, and it was more difficult to get back to the mainland to do any of the tours. The view from my apartment was absolutely breathtaking. The beach was beautiful and they raked it every day, but they pushed all of the debris that washed up on the beach to the end of it instead of cleaning it up ☹️They had a free shuttle service that would take you to town at certain times of the day, which is very convenient and nice. The island itself is Judy free so I picked up some alcohol and chocolate for very cheap prices.
If the hotel spent a little bit of money and updated, really thoroughly cleaned everything,And added some excursions or tours offered through the hotel, it could be one of the most amazing resorts in Southeast Asia.
Overall it was a decent relaxing vacation!
Theresa
於 2020 年 1 月住了 5 晚
真實評價
2/10 很差
真實旅客
2020 年 1 月 5 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
I was really shocked when I entered the room. The window blinds were some broken and some don't close completely. Luckily I got 2nd floor room. The bed sheets also had a lot of yellowish stains. Surely won't come here again.
真實旅客
於 2019 年 12 月住了 1 晚
真實評價
10/10 優異
Siti Norema
2019 年 12 月 29 日
讚好:職員與服務、住宿狀況和客房舒適度
不滿:整潔度
Overall great!
Overall was great, with the view and the facilities but I would appreciate very much if they can clean the room thoroughly. Just a constructive feedback from me :)
Siti Norema
於 2019 年 12 月住了 2 晚
真實評價
10/10 優異
M J
2019 年 12 月 22 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing place . Room was huge and very comfortable. Staff were friendly and helpful. We were picked up at the airport and the shuttle bus driver was happy to drop us off at our next hotel on the town run at the end of our stay.
The restaurant food is very good and reasonably priced.
We were however surprised to see notices that there is a Rm20 charge for using the swimming pool. Luckily Palm Beach has its own beach and it was very nice being able to swim in the sea.
Thank you everyone.
M J
於 2019 年 12 月住了 4 晚
真實評價
10/10 優異
Tan
2019 年 11 月 12 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Exceptional
Very nice view. Room is spacious. great place to go for relaxing as near to beach.
Tan
於 2019 年 11 月住了 2 晚
真實評價
4/10 欠佳
Salinah
2019 年 8 月 18 日
不滿:整潔度、職員與服務和住宿狀況
So So...
Run down resort...if they trim and take care the garden, it will be beautiful. A bit scary feeling. Lobby look dull. Breakfast - Average as limited food. No ironing service and you have to bring your clothes to other room they prepared if you need ironing. Overall experience 2/5!
Salinah
於 2019 年 8 月住了 1 晚
真實評價
10/10 優異
Tiong
2019 年 5 月 31 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Resort is in good condition, great place to go for relaxing as near to beach.
Tiong
於 2019 年 5 月住了 1 晚
真實評價
10/10 優異
真實旅客
2019 年 5 月 12 日
讚好:整潔度、職員與服務和住宿狀況
Good good good
真實旅客
於 2019 年 5 月住了 1 晚
真實評價
8/10 不錯
NF
2019 年 4 月 1 日
讚好:整潔度、職員與服務和住宿狀況
The peaceful calm view
NF
於 2019 年 3 月住了 1 晚
真實評價
10/10 優異
真實旅客
2019 年 2 月 6 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent environment
真實旅客
於 2019 年 2 月住了 2 晚
真實評價
8/10 不錯
真實旅客
2019 年 1 月 17 日
讚好:整潔度、職員 與服務、住宿狀況和客房舒適度
Nice hotel view very close the beach
真實旅客
於 2018 年 12 月住了 2 晚
真實評價
10/10 優異
真實旅客
2019 年 1 月 16 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The staff are friendly, food fantastic! Thumbs up to the chefs. We really enjoyed our food, especially the kolo mee. But the fruits are not so good. But its okay, everything was good and clean. Wish to come back again next time..
真實旅客
於 2019 年 1 月住了 1 晚
真實評價
10/10 優異
真實旅客
2018 年 12 月 9 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel and facilities
真實旅客
於 2018 年 12 月住了 1 晚
真實評價
8/10 不錯
真實旅客
2018 年 12 月 3 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excelent and good resort tq
真實旅客
於 2018 年 12 月住了 1 晚
真實評價
10/10 優異
siddek
2018 年 11 月 17 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel n gud enviroment
siddek
於 2018 年 11 月住了 3 晚
真實評價
8/10 不錯
Tun Min
2018 年 9 月 4 日
Clean and friendly
We had a nice long weekend at Palm Beach Resort. The hotel and rooms were clean and the staff friendly and accomodating. The food service at the beach bar was very slow, maybe because of the high occupancy during the holiday weekend. All in all, a very nice place to spend the weekend.
Tun Min
於 2018 年 8 月住了 2 晚
真實評價
8/10 不錯
Joyce
2018 年 9 月 2 日
讚好:整潔度、職員與服務和客房舒適度
My husband and I really love to come here with our kids since it is near to the beach and we can just swim in the pool while watching the beautiful sunset. The staffs are friendly and attentive. The furniture is old but still in good condition but I do hope the management will upgrade it soon. The only thing that I would like the hotel management to improve is their food choices during breakfast. There is only few choices for the guests to choose from even though they do set up few noodles stalls outside for the guests to order. Compared to other hotels that we had visited, it is considered below the standard par for a 4-star hotel. Hopefully in the future, the management will improve this. Other than that, we are very pleased with everything. Thanks for the great and pleasant stay.
Joyce
於 2018 年 8 月住了 1 晚
真實評價
6/10 一般
Jonathan
2018 年 8 月 27 日
不滿:整潔度、職員與服務和住宿狀況
The hotel is in a pretty rough state. It is in need of refurbishment and a sort out of the atmosphere in the place. If you are looking for a relaxing time and have cash I wouldn't come here. I dont think I would go back with the family. It was dirt cheap but you got dirt.